<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=344430429281371&amp;ev=PageView&amp;noscript=1">

Bill Cushard

Bill Cushard covers the intersection of learning, software adoption, and customer success. His career has focused on helping companies adopt disruptive software through learning, change management, communications, and implementations that help people get the most out the software.
Find me on:

Recent Posts

Kuala Lumpur DevOps Engineers and Software Developers Eager to Learn Docker

Posted by Bill Cushard on Jan 31, 2016 4:00:00 PM

This post was contributed by Jeremy Kow, Regional Manager at ServiceRocket in Kuala Lumpur.

Read More

Topics: Malaysia, ServiceRocket, DevOps, Engineering, Kuala Lumpur, Docker, MeetUp, Software Development

Selling Doesn't Help, But Helping Sells

Posted by Bill Cushard on Sep 18, 2015 9:00:00 AM

In the late 90s, during the dot-com boom, I worked at one of the leading online brokers. It was an exciting time to simultaneously work at a company that was disrupting an industry, while also having direct contact with customers who used the service to take control of their financial lives.

Read More

Topics: Customer Success, Research and Trends, Tech, Ideas, Silicon Valley, company values

Guess Who Made the Silicon Valley 40 Under 40? Rob Castaneda

Posted by Bill Cushard on Dec 12, 2014 2:28:00 AM

Rob Castaneda was in that large conference room for over an hour. Standing, talking, and writing all over that whiteboard. Yes. That whiteboard. And on that whiteboard were diagrams and workflows and business models that had the prospect wanting more. Much more. The meeting ran long. Throughout the intensity and deep concentration of everyone in the room, no one had caught what was happening.

Read More

Topics: Culture, Company, Silicon Valley

Welcome Ray Bradbery, the New VP of Enterprise at ServiceRocket

Posted by Bill Cushard on Jun 18, 2014 2:00:00 AM

by Bill Cushard, (@BillCush)

There are people who are smart, and then there are people who know what they are doing. Smart people do great work, but people who know what they are doing make things happen, and take organizations to the next level. Ray Bradbery (not that one, this one) knows what he is doing.

Read More

Topics: Company, Press

Love Your Software.

Subscribe to Updates