On Thursday, August 13, I attended the Bay Area Customer Education Meetup in San Francisco, which is not surprising for two reasons. First, I have spent most of my career developing and delivering employee and customer training, so I have a passion for the topic. Second, ServiceRocket sponsored the event, so I attended to support the team.
Training is Customer Success - February 27th
TrainingRocket (a learning management system for software companies) is hosting Training is Customer Success. The event, to be hosted at the Garden Court Hotel in downtown Palo Alto, will center on ServiceRocket's vision for the future of software learning.
The journey from SaaS to Customer Success.