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One Simple Way to Measure Demand for Customer Education

Posted by Bill Cushard on Feb 4, 2016 4:30:00 AM

Many leaders in the customer education business are trying to figure out a way to understand the demand for customer education. I hear this all the time, “Customer ask us for training. Then we offer training and no one shows up.” There are many factors involved here, and just because someone tells you they want to do something, doesn’t mean they actually will. 

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Topics: Training is Data, collaboration, Analytics, Customer Education, Data

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