---
title: Software Adoption Blog for Atlassian by ServiceRocket | Kristine Xu
description: Kristine Xu is currently a Marketing Intern and helps develop content with the ServiceRocket Team. She just graduated from California Polytechnic State University, San Luis Obispo with a degree in journalism and a concentration in news editorial.
image: https://uploads-ssl.webflow.com/5a677ce05577f10001188a29/5a96e8f56914880001c50b8f_ServiceRocket%20Atlassian%20Open%20Graph%20Image.png
---

## Kristine Xu

![](https://blog.servicerocket.com/hs-fs/hubfs/Author_Profiles/KristineXu.png?width=35&name=KristineXu.png)

Kristine Xu is currently a Marketing Intern and helps develop content with the ServiceRocket Team. She just graduated from California Polytechnic State University, San Luis Obispo with a degree in journalism and a concentration in news editorial.

### Recent Posts

August 16, 2017

## [Five Atlassian Summit Talks Matt Doar Wants You to Attend](https://blog.servicerocket.com/adoption/five-atlassian-summit-talks-matt-doar-wants-you-to-attend)

 By [Kristine Xu](https://blog.servicerocket.com/adoption/author/kristine-xu)

 Check out the five Atlassian Summit 2017 talks recommended by our Chief Toolsmith, Matt Doar. Not able to attend? Take advantage of additional resources. 

[Read More ➝](https://blog.servicerocket.com/adoption/five-atlassian-summit-talks-matt-doar-wants-you-to-attend)

---

August 04, 2017

[![](https://blog.servicerocket.com/hubfs/Workplace/Video.png) ](https://blog.servicerocket.com/adoption/using-video-to-improve-communications-at-work)

## [Using Video to Improve Communications at Work](https://blog.servicerocket.com/adoption/using-video-to-improve-communications-at-work)

 By [Kristine Xu](https://blog.servicerocket.com/adoption/author/kristine-xu)

 When you combine Workplace by Facebook with BlueJeans, you have an enormous opportunity to improve communications with video. 

[Read More ➝](https://blog.servicerocket.com/adoption/using-video-to-improve-communications-at-work)

---

July 19, 2017

[![](https://blog.servicerocket.com/hubfs/eBooks/At%20Your%20Service.png) ](https://blog.servicerocket.com/adoption/shared-services-teams-need-jira-service-desk-to-make-and-keep-promises)

## [Shared Services Teams Need Jira Service Desk to Make and Keep Promises](https://blog.servicerocket.com/adoption/shared-services-teams-need-jira-service-desk-to-make-and-keep-promises)

 By [Kristine Xu](https://blog.servicerocket.com/adoption/author/kristine-xu)

 Teams, like HR, Facilities, Legal, that offer services to employees can finally realize the full potential of a shared services model with Jira Service Desk 

[Read More ➝](https://blog.servicerocket.com/adoption/shared-services-teams-need-jira-service-desk-to-make-and-keep-promises)

---

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### Recent Posts

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- [Service Delivery (2)](https://blog.servicerocket.com/adoption/topic/service-delivery)
- [Shared Services (2)](https://blog.servicerocket.com/adoption/topic/shared-services)
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- [Team Oriented (2)](https://blog.servicerocket.com/adoption/topic/team-oriented)
- [Templates (2)](https://blog.servicerocket.com/adoption/topic/templates)
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- [business teams (2)](https://blog.servicerocket.com/adoption/topic/business-teams)
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- [marketing (2)](https://blog.servicerocket.com/adoption/topic/marketing)
- [#WOL (1)](https://blog.servicerocket.com/adoption/topic/wol)
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- [Atlassian Apps (1)](https://blog.servicerocket.com/adoption/topic/atlassian-apps)
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- [Best Practices (1)](https://blog.servicerocket.com/adoption/topic/best-practices)
- [Book (1)](https://blog.servicerocket.com/adoption/topic/book)
- [Brand (1)](https://blog.servicerocket.com/adoption/topic/brand)
- [Building Customer Training (1)](https://blog.servicerocket.com/adoption/topic/building-customer-training)
- [Certification (1)](https://blog.servicerocket.com/adoption/topic/certification)
- [Chat Bot (1)](https://blog.servicerocket.com/adoption/topic/chat-bot)
- [Chatops (1)](https://blog.servicerocket.com/adoption/topic/chatops)
- [Company Culture (1)](https://blog.servicerocket.com/adoption/topic/company-culture)
- [Conferences (1)](https://blog.servicerocket.com/adoption/topic/conferences)
- [Connector Google Drive & Confluence (1)](https://blog.servicerocket.com/adoption/topic/connector-google-drive-confluence)
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- [Dashboard (1)](https://blog.servicerocket.com/adoption/topic/dashboard)
- [DevOps (1)](https://blog.servicerocket.com/adoption/topic/devops)
- [Developers (1)](https://blog.servicerocket.com/adoption/topic/developers)
- [DoubleDutch (1)](https://blog.servicerocket.com/adoption/topic/doubledutch)
- [Dynamic Content (1)](https://blog.servicerocket.com/adoption/topic/dynamic-content)
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- [ESN (1)](https://blog.servicerocket.com/adoption/topic/esn)
- [Emergency Plan (1)](https://blog.servicerocket.com/adoption/topic/emergency-plan)
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- [Hootsuite (1)](https://blog.servicerocket.com/adoption/topic/hootsuite)
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- [ITIL (1)](https://blog.servicerocket.com/adoption/topic/itil)
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- [Integrations (1)](https://blog.servicerocket.com/adoption/topic/integrations)
- [Internal Communication (1)](https://blog.servicerocket.com/adoption/topic/internal-communication)
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- [Intranet (1)](https://blog.servicerocket.com/adoption/topic/intranet)
- [Inventory Management (1)](https://blog.servicerocket.com/adoption/topic/inventory-management)
- [JSM (1)](https://blog.servicerocket.com/adoption/topic/jsm)
- [Kristy Traill (1)](https://blog.servicerocket.com/adoption/topic/kristy-traill)
- [LMS (1)](https://blog.servicerocket.com/adoption/topic/lms)
- [Learning Management System (1)](https://blog.servicerocket.com/adoption/topic/learning-management-system)
- [Legal teams (1)](https://blog.servicerocket.com/adoption/topic/legal-teams)
- [Live Templates (1)](https://blog.servicerocket.com/adoption/topic/live-templates)
- [Lucidchart (1)](https://blog.servicerocket.com/adoption/topic/lucidchart)
- [Moderate (1)](https://blog.servicerocket.com/adoption/topic/moderate)
- [Open Broadcasting Software (1)](https://blog.servicerocket.com/adoption/topic/open-broadcasting-software)
- [Open Source (1)](https://blog.servicerocket.com/adoption/topic/open-source)
- [Page Approval (1)](https://blog.servicerocket.com/adoption/topic/page-approval)
- [People (1)](https://blog.servicerocket.com/adoption/topic/people)
- [Product Management (1)](https://blog.servicerocket.com/adoption/topic/product-management)
- [Red Hat (1)](https://blog.servicerocket.com/adoption/topic/red-hat)
- [Remote Attendance (1)](https://blog.servicerocket.com/adoption/topic/remote-attendance)
- [Reports (1)](https://blog.servicerocket.com/adoption/topic/reports)
- [Ryan Holmes (1)](https://blog.servicerocket.com/adoption/topic/ryan-holmes)
- [SLA (1)](https://blog.servicerocket.com/adoption/topic/sla)
- [Sales Team (1)](https://blog.servicerocket.com/adoption/topic/sales-team)
- [Sean Ryan (1)](https://blog.servicerocket.com/adoption/topic/sean-ryan)
- [Select Lists (1)](https://blog.servicerocket.com/adoption/topic/select-lists)
- [Service Desk (1)](https://blog.servicerocket.com/adoption/topic/service-desk)
- [Service Level Agreements (1)](https://blog.servicerocket.com/adoption/topic/service-level-agreements)
- [Service Management (1)](https://blog.servicerocket.com/adoption/topic/service-management)
- [ServiceRocket (1)](https://blog.servicerocket.com/adoption/topic/servicerocket)
- [ServiceRocket Apps (1)](https://blog.servicerocket.com/adoption/topic/servicerocket-apps)
- [Services (1)](https://blog.servicerocket.com/adoption/topic/services)
- [Slack (1)](https://blog.servicerocket.com/adoption/topic/slack)
- [Software (1)](https://blog.servicerocket.com/adoption/topic/software)
- [Software Training (1)](https://blog.servicerocket.com/adoption/topic/software-training)
- [Spreadsheets (1)](https://blog.servicerocket.com/adoption/topic/spreadsheets)
- [Surveys (1)](https://blog.servicerocket.com/adoption/topic/surveys)
- [Sydney (1)](https://blog.servicerocket.com/adoption/topic/sydney)
- [Talk Social to Me (1)](https://blog.servicerocket.com/adoption/topic/talk-social-to-me)
- [Team Homepage (1)](https://blog.servicerocket.com/adoption/topic/team-homepage)
- [Training is Data (1)](https://blog.servicerocket.com/adoption/topic/training-is-data)
- [Ursula Llabres (1)](https://blog.servicerocket.com/adoption/topic/ursula-llabres)
- [Video (1)](https://blog.servicerocket.com/adoption/topic/video)
- [Working Out Loud (1)](https://blog.servicerocket.com/adoption/topic/working-out-loud)
- [chatbots (1)](https://blog.servicerocket.com/adoption/topic/chatbots)
- [company values (1)](https://blog.servicerocket.com/adoption/topic/company-values)
- [self-service (1)](https://blog.servicerocket.com/adoption/topic/self-service)

[see all](https://blog.servicerocket.com/adoption/author/kristine-xu#)

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