--- title: Software Adoption Blog for Atlassian by ServiceRocket | Mikey Schott description: Mikey Schott has been providing training on Atlassian software for ServiceRocket since 2013. He previously worked in the aerospace industry, performing contamination testing and leading classes on cleanroom protocol. Since 2000 he has been recording music at home, but has never worked (nor should he ever work) professionally in this capacity. image: https://uploads-ssl.webflow.com/5a677ce05577f10001188a29/5a96e8f56914880001c50b8f_ServiceRocket%20Atlassian%20Open%20Graph%20Image.png --- ## Mikey Schott ![](https://blog.servicerocket.com/hs-fs/hubfs/mikey.schott-11425-pp-mikey4.jpg?width=35&name=mikey.schott-11425-pp-mikey4.jpg) Mikey Schott has been providing training on Atlassian software for ServiceRocket since 2013. He previously worked in the aerospace industry, performing contamination testing and leading classes on cleanroom protocol. Since 2000 he has been recording music at home, but has never worked (nor should he ever work) professionally in this capacity. ### Recent Posts April 28, 2015 [![](https://blog.servicerocket.com/hs-fs/file-3012913362-png/blog-files/configure-fields-1-1024x348.png) ](https://blog.servicerocket.com/adoption/blog/2015/04/dude-wheres-my-field) ## [Dude, Where's My Field?](https://blog.servicerocket.com/adoption/blog/2015/04/dude-wheres-my-field) By [Mikey Schott](https://blog.servicerocket.com/adoption/author/mikey-schott) Dude, Where's My Field? [Read More ➝](https://blog.servicerocket.com/adoption/blog/2015/04/dude-wheres-my-field) --- January 14, 2015 [![](https://blog.servicerocket.com/hs-fs/file-3012551067-png/blog-files/markup.png) ](https://blog.servicerocket.com/adoption/blog/2015/01/using-markup-in-jira-comments) ## [How Using Markup in JIRA Comments Will Transform Your Issues](https://blog.servicerocket.com/adoption/blog/2015/01/using-markup-in-jira-comments) By [Mikey Schott](https://blog.servicerocket.com/adoption/author/mikey-schott) Not using wiki markup in your comments means you're missing out on opportunities to enrichen your collaboration and teamwork. Here's how you can optimize: [Read More ➝](https://blog.servicerocket.com/adoption/blog/2015/01/using-markup-in-jira-comments) --- September 10, 2014 ## [JIRA Administration: Customize Resolution Status to Suit the Needs of Multiple Teams](https://blog.servicerocket.com/adoption/blog/2014/09/jira-administration-customize-resolution-status-suit-needs-multiple-teams) By [Mikey Schott](https://blog.servicerocket.com/adoption/author/mikey-schott) If a wide variety of teams at your organization use JIRA, chances are that some resolution field values don't make any sense for some projects. [Read More ➝](https://blog.servicerocket.com/adoption/blog/2014/09/jira-administration-customize-resolution-status-suit-needs-multiple-teams) --- June 24, 2014 [![](https://blog.servicerocket.com/hs-fs/file-3020568248-png/blog-files/jira-idea-300x267.png) ](https://blog.servicerocket.com/adoption/blog/2014/06/jira-administration-ordering-workflow-transition-buttons-jira) ## [JIRA Administration: Ordering Workflow Transition Buttons in JIRA](https://blog.servicerocket.com/adoption/blog/2014/06/jira-administration-ordering-workflow-transition-buttons-jira) By [Mikey Schott](https://blog.servicerocket.com/adoption/author/mikey-schott) We often expect things to be in a certain order, and this can apply to our workflow transition buttons as well. [Read More ➝](https://blog.servicerocket.com/adoption/blog/2014/06/jira-administration-ordering-workflow-transition-buttons-jira) --- June 12, 2014 [![](https://blog.servicerocket.com/hs-fs/file-3020568248-png/blog-files/jira-idea-300x267.png) ](https://blog.servicerocket.com/adoption/blog/2014/06/jira-workflows-elearning-course-notes-trainer) ## [JIRA Workflows eLearning Course - Notes from a Trainer](https://blog.servicerocket.com/adoption/blog/2014/06/jira-workflows-elearning-course-notes-trainer) By [Mikey Schott](https://blog.servicerocket.com/adoption/author/mikey-schott) The JIRA Workflows Self-Paced eLearning course tackles the problem of how to set up JIRA for your own business processes. [Read More ➝](https://blog.servicerocket.com/adoption/blog/2014/06/jira-workflows-elearning-course-notes-trainer) --- May 27, 2014 [![](https://blog.servicerocket.com/hs-fs/file-3020569083-png/blog-files/workflow-drop-down-300x38.png) ](https://blog.servicerocket.com/adoption/blog/2014/05/revealing-workflow-transition-buttons-jira) ## [Revealing Workflow Transition Buttons in JIRA](https://blog.servicerocket.com/adoption/blog/2014/05/revealing-workflow-transition-buttons-jira) By [Mikey Schott](https://blog.servicerocket.com/adoption/author/mikey-schott) JIRA Administrators: How to Make Workflow Transition Buttons More Accessible [Read More ➝](https://blog.servicerocket.com/adoption/blog/2014/05/revealing-workflow-transition-buttons-jira) --- [Next ➝](https://blog.servicerocket.com/adoption/author/mikey-schott/page/2) ### Subscribe To Our Newsletter ### Interested in writing for the Software Adoption Blog? We love connecting with software leaders and writers who can help us fulfill our mission to create entertaining AND educational resources that people can put to use. 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