---
title: Zendesk Tour - Back in Europe and South Africa
description: Zendesk Tour - Back in Europe and South Africa
image: http://www.customware.net/blog/wp-content/uploads/2012/03/zendesk-euro-tour2.jpg
---

## [Zendesk Tour - Back in Europe and South Africa](https://blog.servicerocket.com/adoption/blog/2012/03/zendesk-tour-back-in-europe-and-south-africa)

Posted by [admin](https://blog.servicerocket.com/adoption/author/admin) on March 12, 2012

 

[![](http://www.customware.net/blog/wp-content/uploads/2012/03/zendesk-euro-tour2.jpg "zendesk-euro-tour2")](http://www.customware.net/blog/wp-content/uploads/2012/03/zendesk-euro-tour2.jpg)

We're back for a second run!

After a great series of Euro bootcamp courses last year, we're on the road again with our great partners at Zendesk. This time along with the European cities, we're also expanding to South Africa!

There's also some new courses to go along with the tour: A** Support Analytics Masterclass** and a **Social Customer Care Masterclass** have also been created. Both of these half-day courses explore deeper techniques and best practices for those customers that are already past the basics.

Our brand new social customer care masterclass focuses on the Facebook and Twitter channels in Zendesk, and will show any support manager or customer care representatives how to leverage these channels to communicate in a whole new way out of Zendesk.

Check the official announcement dates at [http://www.zendesk.com/blog/european-tour-is-back](http://www.zendesk.com/blog/european-tour-is-back), and sign up using the links in that page. This year we're visiting London, Amsterdam, Copenhagen, Paris, Barcelona, Milan and Johannesburg, so if you're in that area and would benefit from some training courses, sign up quick because spaces are limited!

 

 

 Topics: [Zendesk](https://blog.servicerocket.com/adoption/topic/zendesk)

|  | Written by [admin](https://blog.servicerocket.com/adoption/author/admin) |
| --- | --- |

### Subscribe To Our Newsletter

### Interested in writing for the Software Adoption Blog?

We love connecting with software leaders and writers who can help us fulfill our mission to create entertaining AND educational resources that people can put to use.

[Find Out How ➝](https://info.servicerocket.com/guest-contributor-blogger-program-software-adoption-blog-1)

### Recent Posts

### Posts by Topic

- [Atlassian (145)](https://blog.servicerocket.com/adoption/topic/atlassian)
- [Jira (82)](https://blog.servicerocket.com/adoption/topic/jira)
- [Confluence (72)](https://blog.servicerocket.com/adoption/topic/confluence)
- [Training (70)](https://blog.servicerocket.com/adoption/topic/training)
- [Add-ons (43)](https://blog.servicerocket.com/adoption/topic/add-ons)
- [Enterprise Software (39)](https://blog.servicerocket.com/adoption/topic/enterprise-software)
- [Jira Tips (35)](https://blog.servicerocket.com/adoption/topic/jira-tips)
- [Customer Success (30)](https://blog.servicerocket.com/adoption/topic/customer-success)
- [Tech (28)](https://blog.servicerocket.com/adoption/topic/tech)
- [Workplace by Facebook (25)](https://blog.servicerocket.com/adoption/topic/workplace-by-facebook)
- [Enterprise Software Training Series (24)](https://blog.servicerocket.com/adoption/topic/enterprise-software-training-series)
- [TrainingRocket Blog by ServiceRocket (24)](https://blog.servicerocket.com/adoption/topic/trainingrocket-blog-by-servicerocket)
- [collaboration (20)](https://blog.servicerocket.com/adoption/topic/collaboration)
- [eLearning (20)](https://blog.servicerocket.com/adoption/topic/elearning)
- [Events (18)](https://blog.servicerocket.com/adoption/topic/events)
- [Ideas (18)](https://blog.servicerocket.com/adoption/topic/ideas)
- [Mini Lessons (17)](https://blog.servicerocket.com/adoption/topic/mini-lessons)
- [Learning (16)](https://blog.servicerocket.com/adoption/topic/learning)
- [Workplace (14)](https://blog.servicerocket.com/adoption/topic/workplace)
- [Support (13)](https://blog.servicerocket.com/adoption/topic/support)
- [Cloud (12)](https://blog.servicerocket.com/adoption/topic/cloud)
- [Confluence Tips (12)](https://blog.servicerocket.com/adoption/topic/confluence-tips)
- [Culture (12)](https://blog.servicerocket.com/adoption/topic/culture)
- [Jira Service Desk (12)](https://blog.servicerocket.com/adoption/topic/jira-service-desk)
- [Press (12)](https://blog.servicerocket.com/adoption/topic/press)
- [Salesforce Connector (11)](https://blog.servicerocket.com/adoption/topic/salesforce-connector)
- [Atlassian Platinum Partner (10)](https://blog.servicerocket.com/adoption/topic/atlassian-platinum-partner)
- [Future of Work (10)](https://blog.servicerocket.com/adoption/topic/future-of-work)
- [Salesforce (10)](https://blog.servicerocket.com/adoption/topic/salesforce)
- [Start-ups (9)](https://blog.servicerocket.com/adoption/topic/start-ups)
- [Apps (8)](https://blog.servicerocket.com/adoption/topic/apps)
- [Atlassian Summit (8)](https://blog.servicerocket.com/adoption/topic/atlassian-summit)
- [Data Center (8)](https://blog.servicerocket.com/adoption/topic/data-center)
- [Facebook (8)](https://blog.servicerocket.com/adoption/topic/facebook)
- [Scaffolding (8)](https://blog.servicerocket.com/adoption/topic/scaffolding)
- [Monktoberfest (7)](https://blog.servicerocket.com/adoption/topic/monktoberfest)
- [Security (7)](https://blog.servicerocket.com/adoption/topic/security)
- [Employee Engagement (6)](https://blog.servicerocket.com/adoption/topic/employee-engagement)
- [Reporting (6)](https://blog.servicerocket.com/adoption/topic/reporting)
- [Software Adoption (6)](https://blog.servicerocket.com/adoption/topic/software-adoption)
- [Zendesk (6)](https://blog.servicerocket.com/adoption/topic/zendesk)
- [Communications (5)](https://blog.servicerocket.com/adoption/topic/communications)
- [Encryption (5)](https://blog.servicerocket.com/adoption/topic/encryption)
- [Future Workplace (5)](https://blog.servicerocket.com/adoption/topic/future-workplace)
- [Stash (5)](https://blog.servicerocket.com/adoption/topic/stash)
- [Tools for Success (5)](https://blog.servicerocket.com/adoption/topic/tools-for-success)
- [Training is Customer Success (5)](https://blog.servicerocket.com/adoption/topic/training-is-customer-success)
- [Agile (4)](https://blog.servicerocket.com/adoption/topic/agile)
- [Atlassian Partner (4)](https://blog.servicerocket.com/adoption/topic/atlassian-partner)
- [Atlassian Services (4)](https://blog.servicerocket.com/adoption/topic/atlassian-services)
- [Bots (4)](https://blog.servicerocket.com/adoption/topic/bots)
- [Dreamforce (4)](https://blog.servicerocket.com/adoption/topic/dreamforce)
- [Managed Services (4)](https://blog.servicerocket.com/adoption/topic/managed-services)
- [Passwords (4)](https://blog.servicerocket.com/adoption/topic/passwords)
- [Testimonials (4)](https://blog.servicerocket.com/adoption/topic/testimonials)
- [knowledge management (4)](https://blog.servicerocket.com/adoption/topic/knowledge-management)
- [Connector (3)](https://blog.servicerocket.com/adoption/topic/connector)
- [Help Desk (3)](https://blog.servicerocket.com/adoption/topic/help-desk)
- [Integration (3)](https://blog.servicerocket.com/adoption/topic/integration)
- [Jam Sessions (3)](https://blog.servicerocket.com/adoption/topic/jam-sessions)
- [Jira Cloud (3)](https://blog.servicerocket.com/adoption/topic/jira-cloud)
- [Jira Software (3)](https://blog.servicerocket.com/adoption/topic/jira-software)
- [Linking (3)](https://blog.servicerocket.com/adoption/topic/linking)
- [Live Video (3)](https://blog.servicerocket.com/adoption/topic/live-video)
- [Metadata (3)](https://blog.servicerocket.com/adoption/topic/metadata)
- [Project Management (3)](https://blog.servicerocket.com/adoption/topic/project-management)
- [ServiceRocket Spotlight (3)](https://blog.servicerocket.com/adoption/topic/servicerocket-spotlight)
- [Summit (3)](https://blog.servicerocket.com/adoption/topic/summit)
- [Tips (3)](https://blog.servicerocket.com/adoption/topic/tips)
- [Work Management Software (3)](https://blog.servicerocket.com/adoption/topic/work-management-software)
- [communication (3)](https://blog.servicerocket.com/adoption/topic/communication)
- [scrum (3)](https://blog.servicerocket.com/adoption/topic/scrum)
- [sprint planning (3)](https://blog.servicerocket.com/adoption/topic/sprint-planning)
- [Atlassian Licenses (2)](https://blog.servicerocket.com/adoption/topic/atlassian-licenses)
- [Atlassian Training (2)](https://blog.servicerocket.com/adoption/topic/atlassian-training)
- [BlueJeans (2)](https://blog.servicerocket.com/adoption/topic/bluejeans)
- [Cascading Fields (2)](https://blog.servicerocket.com/adoption/topic/cascading-fields)
- [Cloud migration (2)](https://blog.servicerocket.com/adoption/topic/cloud-migration)
- [Community (2)](https://blog.servicerocket.com/adoption/topic/community)
- [Company (2)](https://blog.servicerocket.com/adoption/topic/company)
- [Consulting (2)](https://blog.servicerocket.com/adoption/topic/consulting)
- [Content (2)](https://blog.servicerocket.com/adoption/topic/content)
- [Crisis Management (2)](https://blog.servicerocket.com/adoption/topic/crisis-management)
- [Customer Service (2)](https://blog.servicerocket.com/adoption/topic/customer-service)
- [Email (2)](https://blog.servicerocket.com/adoption/topic/email)
- [Employee Motivation (2)](https://blog.servicerocket.com/adoption/topic/employee-motivation)
- [Enterprise Bots (2)](https://blog.servicerocket.com/adoption/topic/enterprise-bots)
- [Español (2)](https://blog.servicerocket.com/adoption/topic/español)
- [How to (2)](https://blog.servicerocket.com/adoption/topic/how-to)
- [ITSM (2)](https://blog.servicerocket.com/adoption/topic/itsm)
- [Implementation (2)](https://blog.servicerocket.com/adoption/topic/implementation)
- [Incident (2)](https://blog.servicerocket.com/adoption/topic/incident)
- [Internal Blogging (2)](https://blog.servicerocket.com/adoption/topic/internal-blogging)
- [Jobs (2)](https://blog.servicerocket.com/adoption/topic/jobs)
- [Leadership (2)](https://blog.servicerocket.com/adoption/topic/leadership)
- [Learndot (2)](https://blog.servicerocket.com/adoption/topic/learndot)
- [Live Streaming (2)](https://blog.servicerocket.com/adoption/topic/live-streaming)
- [Pulse (2)](https://blog.servicerocket.com/adoption/topic/pulse)
- [Safety Officer (2)](https://blog.servicerocket.com/adoption/topic/safety-officer)
- [Scale employee engagement (2)](https://blog.servicerocket.com/adoption/topic/scale-employee-engagement)
- [Service Delivery (2)](https://blog.servicerocket.com/adoption/topic/service-delivery)
- [Shared Services (2)](https://blog.servicerocket.com/adoption/topic/shared-services)
- [Silicon Valley (2)](https://blog.servicerocket.com/adoption/topic/silicon-valley)
- [Team Oriented (2)](https://blog.servicerocket.com/adoption/topic/team-oriented)
- [Templates (2)](https://blog.servicerocket.com/adoption/topic/templates)
- [Transparency (2)](https://blog.servicerocket.com/adoption/topic/transparency)
- [Visibility (2)](https://blog.servicerocket.com/adoption/topic/visibility)
- [Work Management Tools (2)](https://blog.servicerocket.com/adoption/topic/work-management-tools)
- [Workflow (2)](https://blog.servicerocket.com/adoption/topic/workflow)
- [Workplace from Facebook (2)](https://blog.servicerocket.com/adoption/topic/workplace-from-facebook)
- [business teams (2)](https://blog.servicerocket.com/adoption/topic/business-teams)
- [communications platform (2)](https://blog.servicerocket.com/adoption/topic/communications-platform)
- [marketing (2)](https://blog.servicerocket.com/adoption/topic/marketing)
- [#WOL (1)](https://blog.servicerocket.com/adoption/topic/wol)
- [AI (1)](https://blog.servicerocket.com/adoption/topic/ai)
- [Agile Marketing (1)](https://blog.servicerocket.com/adoption/topic/agile-marketing)
- [Atlassian Apps (1)](https://blog.servicerocket.com/adoption/topic/atlassian-apps)
- [Atlassian Marketplace (1)](https://blog.servicerocket.com/adoption/topic/atlassian-marketplace)
- [Attendance Taker (1)](https://blog.servicerocket.com/adoption/topic/attendance-taker)
- [Best Practices (1)](https://blog.servicerocket.com/adoption/topic/best-practices)
- [Book (1)](https://blog.servicerocket.com/adoption/topic/book)
- [Brand (1)](https://blog.servicerocket.com/adoption/topic/brand)
- [Building Customer Training (1)](https://blog.servicerocket.com/adoption/topic/building-customer-training)
- [Certification (1)](https://blog.servicerocket.com/adoption/topic/certification)
- [Chat Bot (1)](https://blog.servicerocket.com/adoption/topic/chat-bot)
- [Chatops (1)](https://blog.servicerocket.com/adoption/topic/chatops)
- [Company Culture (1)](https://blog.servicerocket.com/adoption/topic/company-culture)
- [Conferences (1)](https://blog.servicerocket.com/adoption/topic/conferences)
- [Connector Google Drive & Confluence (1)](https://blog.servicerocket.com/adoption/topic/connector-google-drive-confluence)
- [Connector Salesforce & Jira (1)](https://blog.servicerocket.com/adoption/topic/connector-salesforce-jira)
- [Converse AI (1)](https://blog.servicerocket.com/adoption/topic/converse-ai)
- [Crosing the Chasm (1)](https://blog.servicerocket.com/adoption/topic/crosing-the-chasm)
- [Dashboard (1)](https://blog.servicerocket.com/adoption/topic/dashboard)
- [DevOps (1)](https://blog.servicerocket.com/adoption/topic/devops)
- [Developers (1)](https://blog.servicerocket.com/adoption/topic/developers)
- [DoubleDutch (1)](https://blog.servicerocket.com/adoption/topic/doubledutch)
- [Dynamic Content (1)](https://blog.servicerocket.com/adoption/topic/dynamic-content)
- [Dynamic Forms (1)](https://blog.servicerocket.com/adoption/topic/dynamic-forms)
- [ESN (1)](https://blog.servicerocket.com/adoption/topic/esn)
- [Emergency Plan (1)](https://blog.servicerocket.com/adoption/topic/emergency-plan)
- [Enterprise Social Networking (1)](https://blog.servicerocket.com/adoption/topic/enterprise-social-networking)
- [Excel (1)](https://blog.servicerocket.com/adoption/topic/excel)
- [GSuite (1)](https://blog.servicerocket.com/adoption/topic/gsuite)
- [Gartner (1)](https://blog.servicerocket.com/adoption/topic/gartner)
- [Geoffrey Moore (1)](https://blog.servicerocket.com/adoption/topic/geoffrey-moore)
- [Google Classroom (1)](https://blog.servicerocket.com/adoption/topic/google-classroom)
- [Government (1)](https://blog.servicerocket.com/adoption/topic/government)
- [Guide (1)](https://blog.servicerocket.com/adoption/topic/guide)
- [Harvard Business Review (1)](https://blog.servicerocket.com/adoption/topic/harvard-business-review)
- [HipChat (1)](https://blog.servicerocket.com/adoption/topic/hipchat)
- [Hootsuite (1)](https://blog.servicerocket.com/adoption/topic/hootsuite)
- [Hyfy (1)](https://blog.servicerocket.com/adoption/topic/hyfy)
- [ITIL (1)](https://blog.servicerocket.com/adoption/topic/itil)
- [Integrating Confluence and Jira (1)](https://blog.servicerocket.com/adoption/topic/integrating-confluence-and-jira)
- [Integrations (1)](https://blog.servicerocket.com/adoption/topic/integrations)
- [Internal Communication (1)](https://blog.servicerocket.com/adoption/topic/internal-communication)
- [Interviews with Experts (1)](https://blog.servicerocket.com/adoption/topic/interviews-with-experts)
- [Intranet (1)](https://blog.servicerocket.com/adoption/topic/intranet)
- [Inventory Management (1)](https://blog.servicerocket.com/adoption/topic/inventory-management)
- [JSM (1)](https://blog.servicerocket.com/adoption/topic/jsm)
- [Kristy Traill (1)](https://blog.servicerocket.com/adoption/topic/kristy-traill)
- [LMS (1)](https://blog.servicerocket.com/adoption/topic/lms)
- [Learning Management System (1)](https://blog.servicerocket.com/adoption/topic/learning-management-system)
- [Legal teams (1)](https://blog.servicerocket.com/adoption/topic/legal-teams)
- [Live Templates (1)](https://blog.servicerocket.com/adoption/topic/live-templates)
- [Lucidchart (1)](https://blog.servicerocket.com/adoption/topic/lucidchart)
- [Moderate (1)](https://blog.servicerocket.com/adoption/topic/moderate)
- [Open Broadcasting Software (1)](https://blog.servicerocket.com/adoption/topic/open-broadcasting-software)
- [Open Source (1)](https://blog.servicerocket.com/adoption/topic/open-source)
- [Page Approval (1)](https://blog.servicerocket.com/adoption/topic/page-approval)
- [People (1)](https://blog.servicerocket.com/adoption/topic/people)
- [Product Management (1)](https://blog.servicerocket.com/adoption/topic/product-management)
- [Red Hat (1)](https://blog.servicerocket.com/adoption/topic/red-hat)
- [Remote Attendance (1)](https://blog.servicerocket.com/adoption/topic/remote-attendance)
- [Reports (1)](https://blog.servicerocket.com/adoption/topic/reports)
- [Ryan Holmes (1)](https://blog.servicerocket.com/adoption/topic/ryan-holmes)
- [SLA (1)](https://blog.servicerocket.com/adoption/topic/sla)
- [Sales Team (1)](https://blog.servicerocket.com/adoption/topic/sales-team)
- [Sean Ryan (1)](https://blog.servicerocket.com/adoption/topic/sean-ryan)
- [Select Lists (1)](https://blog.servicerocket.com/adoption/topic/select-lists)
- [Service Desk (1)](https://blog.servicerocket.com/adoption/topic/service-desk)
- [Service Level Agreements (1)](https://blog.servicerocket.com/adoption/topic/service-level-agreements)
- [Service Management (1)](https://blog.servicerocket.com/adoption/topic/service-management)
- [ServiceRocket (1)](https://blog.servicerocket.com/adoption/topic/servicerocket)
- [ServiceRocket Apps (1)](https://blog.servicerocket.com/adoption/topic/servicerocket-apps)
- [Services (1)](https://blog.servicerocket.com/adoption/topic/services)
- [Slack (1)](https://blog.servicerocket.com/adoption/topic/slack)
- [Software (1)](https://blog.servicerocket.com/adoption/topic/software)
- [Software Training (1)](https://blog.servicerocket.com/adoption/topic/software-training)
- [Spreadsheets (1)](https://blog.servicerocket.com/adoption/topic/spreadsheets)
- [Surveys (1)](https://blog.servicerocket.com/adoption/topic/surveys)
- [Sydney (1)](https://blog.servicerocket.com/adoption/topic/sydney)
- [Talk Social to Me (1)](https://blog.servicerocket.com/adoption/topic/talk-social-to-me)
- [Team Homepage (1)](https://blog.servicerocket.com/adoption/topic/team-homepage)
- [Training is Data (1)](https://blog.servicerocket.com/adoption/topic/training-is-data)
- [Ursula Llabres (1)](https://blog.servicerocket.com/adoption/topic/ursula-llabres)
- [Video (1)](https://blog.servicerocket.com/adoption/topic/video)
- [Working Out Loud (1)](https://blog.servicerocket.com/adoption/topic/working-out-loud)
- [chatbots (1)](https://blog.servicerocket.com/adoption/topic/chatbots)
- [company values (1)](https://blog.servicerocket.com/adoption/topic/company-values)
- [self-service (1)](https://blog.servicerocket.com/adoption/topic/self-service)

[see all](https://blog.servicerocket.com/adoption/blog/2012/03/zendesk-tour-back-in-europe-and-south-africa#)

![](https://uploads-ssl.webflow.com/5a677ce05577f10001188a29/5a7ca38ce85c8900015b85a3_ServiceRocket%20Full%20Lockup.svg)

 © Copyright 2019 ServiceRocket Inc. All rights reserved. ● [Privacy Policy](https://www.servicerocket.com/legaldocs/privacy-policy) ● [Terms & Conditions](https://www.servicerocket.com/legaldocs/privacy-policy)