Designed to help ITSM teams gather valuable customer satisfaction insights, Surveys for JSM provides processes and tools to run surveys seamlessly in JSM.
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Tips for using Cascading Select Lists with gadget, for searches and queries, or to build workflows and mappings
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Combine the CRM power of Salesforce with the collaboration and get-work-done power of Atlassian
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We've gathered five service level agreement (SLA) metrics that a high performing service desk should measure regularly. Share yours in the comments!
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Protect private data in Confluence. What to do with anything sensitive that might be shared in Confluence? Use the Security and Encryption Add-on to protect (almost) anything.
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Some useful tips if you're thinking about moving to Atlassian Jira, Confluence or Jira Service Desk from an existing system.
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