--- title: Company Blog | ServiceRocket description: News and Updates for ServiceRocket Global --- [![5cabf5c0efbaef51ac44e88e_ServiceRocket Wordmark White](https://blog.servicerocket.com/hubfs/5cabf5c0efbaef51ac44e88e_ServiceRocket%20Wordmark%20White.svg) ](http://www.servicerocket.com/) - [Contact](http://company.servicerocket.com/contact) - [Cart](http://marketplace.servicerocket.com/cart) - [Account](https://marketplace.servicerocket.com/login.html) # [![5cabf5c0efbaef51ac44e88e_ServiceRocket Wordmark White](https://blog.servicerocket.com/hubfs/5cabf5c0efbaef51ac44e88e_ServiceRocket%20Wordmark%20White.svg) ](http://www.servicerocket.com/) ## [![5cabf5c0efbaef51ac44e88e_ServiceRocket Wordmark White](https://blog.servicerocket.com/hubfs/5cabf5c0efbaef51ac44e88e_ServiceRocket%20Wordmark%20White.svg)](http://www.servicerocket.com/) ![blog-bg](https://blog.servicerocket.com/hs-fs/hubfs/blog-bg.jpg?width=1200&name=blog-bg.jpg "blog-bg") ## [Implementing YayPay Improves DSO and the Customer Experience](https://blog.servicerocket.com/company/implementing-yaypay-improves-dso-and-the-customer-experience) ## [GDPR - Compliance readiness at ServiceRocket](https://blog.servicerocket.com/company/gdpr-compliance-readiness-servicerocket) ## [ServiceRocket Founder and CEO Rob Castaneda Honored with Two Alumni Excellence Awards from the University of Technology Sydney](https://blog.servicerocket.com/company/servicerocket-founder-and-ceo-rob-castaneda-honored-with-two-alumni-excellence-awards-from-the-university-of-technology-sydney) ## [Software Executive Michael DiFilippo Joins ServiceRocket’s Board of Directors](https://blog.servicerocket.com/company/michael-difilippo-joins-board-of-directors) ## [Inside Sydney - Where ServiceRocket Was Born and Continues to Grow](https://blog.servicerocket.com/company/inside-sydney-where-servicerocket-was-born-and-continues-to-grow) ## [Happy Birthday, ServiceRocket! Reflecting On 15 Years Of Learning](https://blog.servicerocket.com/company/happy-birthday-servicerocket-reflecting-on-15-years-of-learning) ## [ServiceRocket Celebrates 10 Years in Kuala Lumpur](https://blog.servicerocket.com/company/servicerocket-celebrates-10-years-in-kuala-lumpur) ## [ServiceRocket Announces Grand Opening Of Rockettoria Training Centre And Cafe In Sydney](https://blog.servicerocket.com/company/rockettoria-sydney) ## [Meet The Technology Bootcampers In Kuala Lumpur, Plus Hear From Their Leader And Former Bootcampers](https://blog.servicerocket.com/company/meet-the-technology-bootcampers-in-kuala-lumpur-plus-hear-from-their-leader-and-former-bootcampers) ## [Santiago and Kuala Lumpur: 10,000 Miles Apart, Connected Through Good Vibrations.](https://blog.servicerocket.com/company/servicerocket-music-santiago-kuala-lumpur) ## [Kuala Lumpur DevOps Engineers and Software Developers Eager to Learn Docker](https://blog.servicerocket.com/company/kuala-lumpur-devops-engineers-and-software-developers-eager-to-learn-docker) ## [What We Mean by Helpy Holidays](https://blog.servicerocket.com/company/helpy-holidays) ## [ServiceRocket Hosts Women Who Tech Event In Santiago, Chile](https://blog.servicerocket.com/company/servicerocket-hosts-women-who-tech-event-in-santiago-chile) ## [Welcome Jody Kirk, Vice President of Sales and Business Development](https://blog.servicerocket.com/company/jody-kirk) ## [Peeking Under the Dome in Our Palo Alto Office](https://blog.servicerocket.com/company/under-the-dome-in-palo-alto-ca) ## [Selling Doesn't Help, But Helping Sells](https://blog.servicerocket.com/company/selling-doesnt-help-but-helping-sells) ## [Media Alert: ServiceRocket’s Learndot Transforms Confluence Into An eLearning Publishing Platform](https://blog.servicerocket.com/company/learndot-transforms-confluence-into-an-elearning-publishing-platform) ## [TrainingRocket Becomes Learndot as Demand for Software Skills Climbs](https://blog.servicerocket.com/company/trainingrocket-becomes-learndot-as-demand-for-software-skills-climbs) ## [ServiceRocket Launches Technology Bootcamp in Kuala Lumpur](https://blog.servicerocket.com/company/servicerocket-launches-technology-bootcamp-in-kuala-lumpur) ## [We've Moved: Announcing Our Brand-New Office In Sydney, Australia](https://blog.servicerocket.com/company/weve-moved-announcing-our-brand-new-office-in-sydney-australia) ## [New Executive Hires To Bring Customer Success To The Enterprise](https://blog.servicerocket.com/company/new-executive-hires-to-bring-customer-success-to-the-enterprise) ## [Crossing the Chasm to Customer Success](https://blog.servicerocket.com/company/crossing-the-chasm-to-customer-success) ## [ServiceRocket Hosts An Evening With Women In Technology In Kuala Lumpur](https://blog.servicerocket.com/company/blog/2015/06/servicerocket-hosts-an-evening-with-women-in-technology-in-kuala-lumpur/) ## [Why I Chose ServiceRocket...Values](https://blog.servicerocket.com/company/blog/2015/06/why-i-chose-servicerocket-values) ## [ServiceRocket Moves To A New Office Space in Chile, Plus Farewell to SmartBoxTV](https://blog.servicerocket.com/company/blog/2015/06/servicerocket-moves-to-a-new-office-space-in-chile-plus-farewell-to-smartboxtv/) ## [Launching a Rocket in Sydney, Australia](https://blog.servicerocket.com/company/blog/2015/05/launching-a-rocket-in-sydney-australia/) ## [Welcome Learndot to the ServiceRocket Family](https://blog.servicerocket.com/company/blog/2015/01/welcome-learndot-servicerocket-family/) ## [Guess Who Made the Silicon Valley 40 Under 40? Rob Castaneda](https://blog.servicerocket.com/company/blog/2014/12/rob-castaneda-makes-the-silicon-valley-40-under-40/) ## [ServiceRocket Named One of the Best Companies to Work for in Asia](https://blog.servicerocket.com/company/blog/2014/09/best-companies-in-asia/) ## [Welcome Ray Bradbery, the New VP of Enterprise at ServiceRocket](https://blog.servicerocket.com/company/blog/2014/06/welcome-ray-bradbery-new-vp-enterprise-servicerocket/) ## [#ServiceRocketHappy - Video](https://blog.servicerocket.com/company/blog/2014/06/servicerockethappy/) ## [Launching Customer Success at Pulse 2014](https://blog.servicerocket.com/company/blog/2014/05/launching-customer-success-pulse-2014/) ## [Join ServiceRocket at the Open Source Startup Summit](https://blog.servicerocket.com/company/blog/2014/04/open-source-startup-summit/) ## [Interviews with ServiceRocket Founder and CEO Robert Castaneda](https://blog.servicerocket.com/company/blog/2014/04/interviews-servicerocket-ceo-robert-castaneda/) ## [Sydney Rocketeers Take to the Outdoors for Team Building](https://blog.servicerocket.com/company/blog/2014/04/sydney-team-building/) ## [ServiceRocket is Customer Success – Join us at Pulse 2014](https://blog.servicerocket.com/company/blog/2014/03/customer-success-pulse-2014/) ## [ServiceRocket Extends Thanks through UNICEF these Holidays](https://blog.servicerocket.com/company/blog/2013/12/servicerocket-shows-thanks-through-unicef-these-holidays/) ## [Kuala Lumpur Office Undergoes Complete Renovation](https://blog.servicerocket.com/company/blog/2013/10/office-renovation-kuala-lumpur/) ## [Interview with President Andrea Garfield (AméricaEconomía)](https://blog.servicerocket.com/company/blog/2013/09/interview-andrea-garfield/) ## [ServiceRocket Achieves U.S.-EU TRUSTe and U.S.-Swiss Safe Harbor Certification](https://blog.servicerocket.com/company/blog/2013/08/servicerocket-achieves-u-s-eu-and-u-s-swiss-safe-harbor-certification/) ## [ServiceRocket opens in Santiago](https://blog.servicerocket.com/company/blog/2013/07/servicerocket-opens-in-santiago/) ## [Press Release: ServiceRocket Expands Operations to South America](https://blog.servicerocket.com/company/blog/2013/07/press-release-servicerocket-santiago/) ## [Comunicado de Prensa: ServiceRocket Llega a Sudamérica, Busca Talento Chileno](https://blog.servicerocket.com/company/blog/2013/07/comunicado-de-prensa-servicerocket-santiago/) ## [ServiceRocket Kuala Lumpur: Launching An Engaged Workplace](https://blog.servicerocket.com/company/blog/2013/06/launching-an-engaged-workplace/) ## [ServiceRocket Awarded Gold in Employee Engagement](https://blog.servicerocket.com/company/blog/2013/06/servicerocket-awarded-gold-in-employee-engagement-hrea-2013/) ## [ServiceRocket CEO to Present at International Association of Business Communicators Event](https://blog.servicerocket.com/company/blog/2013/05/servicerocket-ceo-to-present-at-international-association-of-business-communicators-event/) ## [Press Release: ServiceRocket Improves Conversion & Consumption Rates for Todays’ Hottest Software Companies](https://blog.servicerocket.com/company/blog/2013/05/press-release-servicerocket-improves-conversion-consumption-rates-for-todays-hottest-software-companies/) ## [The Journey from CustomWare to ServiceRocket](https://blog.servicerocket.com/company/blog/2013/05/the-journey-from-customware-to-servicerocket/) ## [CustomWare is now ServiceRocket](https://blog.servicerocket.com/company/blog/2013/05/customware-is-now-servicerocket/) ## [Your Thoughts Mean the World (and a T-shirt) to Us!](https://blog.servicerocket.com/company/blog/2013/03/your-thoughts-mean-the-world-and-a-t-shirt-to-us/) ## [Building a Rocket from Scratch](https://blog.servicerocket.com/company/blog/2013/03/the-making-of-the-rocket/) ## [Launching New Rocketeers Around the World - Apply Today!](https://blog.servicerocket.com/company/blog/2013/02/new-jobs-and-rocketeers/) ## [End-of-the-Year sale expands - now 25%-off training!](https://blog.servicerocket.com/company/blog/2012/12/season-of-giving-training/) ## [The Season of Giving Sale: 25% off all plugins!](https://blog.servicerocket.com/company/blog/2012/12/the-season-of-giving-sale-25-off-all-plugins/) ## [The rocket family celebrates 100 full-time employees](https://blog.servicerocket.com/company/blog/2012/10/100-employees/) ## [Get 'ready to launch' as a CustomWare Renewals Specialist!](https://blog.servicerocket.com/company/blog/2012/09/license-specialist/) ## [ServiceRocket: A Culture of Liftoff](https://blog.servicerocket.com/company/blog/2012/08/customware-a-culture-of-lift-off/) ## [First milestone for charity support reached!](https://blog.servicerocket.com/company/blog/2012/07/supporting-charities-and-non-profits-for-a-better-world/) ## [CustomWare teams with GLiNTECH on IBM](https://blog.servicerocket.com/company/blog/2012/05/customware-teams-with-glintech-on-ibm/) ## [CustomWare to present at Technology Services World](https://blog.servicerocket.com/company/blog/2012/04/customware-to-present-at-technology-services-world/) ## [Reporting Plugin 4.0 is now released!](https://blog.servicerocket.com/company/blog/2012/03/reporting-plugin-4-0-is-now-released/) ## [CustomWare launches Jam Sessions. Product overviews in one hour.](https://blog.servicerocket.com/company/blog/2012/01/customware-launches-jam-sessions-product-overviews-in-one-hour/) ## [CustomWare announces Community License program](https://blog.servicerocket.com/company/blog/2012/01/customware-announces-community-license-program/) ## [Graduation Sale - Save up to 50%](https://blog.servicerocket.com/company/blog/2011/12/graduation-sale-save-up-to-40/) ## [Graduating our Open Source Plugins to Commercial](https://blog.servicerocket.com/company/blog/2011/12/graduating-our-open-source/) ## [ServiceRocket (CustomWare) recognized as Employer of Choice and Innovation in Malaysia](https://blog.servicerocket.com/company/blog/2011/11/customware-recognized-as-employer-of-choice-and-innovation-in-malaysia/) ## [Proud to support higher education](https://blog.servicerocket.com/company/blog/2011/08/proud-to-support-higher-education/) ## [Align your team with Quality Training - from Atlassian to Zendesk](https://blog.servicerocket.com/company/blog/2011/08/align-your-team-with-quality-training-from-atlassian-to-zendesk/) ## [Congratulations to our Summit 2011 winners!](https://blog.servicerocket.com/company/blog/2011/06/congratulations-to-our-summit-winners/) ## [CustomWare Joins NetworkedHelpDesk.org](https://blog.servicerocket.com/company/blog/2011/06/customware-joins-networkedhelpdesk-org/) ## [Our new website has launched](https://blog.servicerocket.com/company/blog/2011/06/our-new-website-has-launched/) ## [CustomWare announces strategic partnership with Zendesk](https://blog.servicerocket.com/company/blog/2011/05/customware-announces-strategic-partnership-with-zendesk/) ## [The last Atlassian Summit ticket could be yours](https://blog.servicerocket.com/company/blog/2011/05/the-last-atlassian-summit-ticket-could-be-yours/) [All posts](https://blog.servicerocket.com/company/all) ### Be ahead of the curve. #### Subscribe to our blog. #### Interested in writing for the Software Adoption blog? 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