--- title: Company Blog | ServiceRocket | Adeline Ng description: Ade became a Rocketeer in 2008. She now heads Talent/Admin Operations in KL. Ade is the proud parent of a boy and a girl. She treasures family vacations throughout Asia, and exploring new and exciting food options. --- [![5cabf5c0efbaef51ac44e88e_ServiceRocket Wordmark White](https://blog.servicerocket.com/hubfs/5cabf5c0efbaef51ac44e88e_ServiceRocket%20Wordmark%20White.svg) ](http://www.servicerocket.com/) - [Contact](http://company.servicerocket.com/contact) - [Cart](http://marketplace.servicerocket.com/cart) - [Account](https://marketplace.servicerocket.com/login.html) # [![5cabf5c0efbaef51ac44e88e_ServiceRocket Wordmark White](https://blog.servicerocket.com/hubfs/5cabf5c0efbaef51ac44e88e_ServiceRocket%20Wordmark%20White.svg) ](http://www.servicerocket.com/) ## [![5cabf5c0efbaef51ac44e88e_ServiceRocket Wordmark White](https://blog.servicerocket.com/hubfs/5cabf5c0efbaef51ac44e88e_ServiceRocket%20Wordmark%20White.svg)](http://www.servicerocket.com/) ![blog-bg](https://blog.servicerocket.com/hs-fs/hubfs/blog-bg.jpg?width=1200&name=blog-bg.jpg "blog-bg") ## Adeline Ng Ade became a Rocketeer in 2008. She now heads Talent/Admin Operations in KL. Ade is the proud parent of a boy and a girl. She treasures family vacations throughout Asia, and exploring new and exciting food options. ### Recent Posts ## [ServiceRocket Celebrates 10 Years in Kuala Lumpur](https://blog.servicerocket.com/company/servicerocket-celebrates-10-years-in-kuala-lumpur) Posted by [Adeline Ng](https://blog.servicerocket.com/company/author/adeline-ng) on Apr 21, 2016 1:56:05 PM - [Tweet](https://twitter.com/share) [![](https://blog.servicerocket.com/hubfs/BootcampCouch.jpeg) ](https://blog.servicerocket.com/company/servicerocket-celebrates-10-years-in-kuala-lumpur) #### As we celebrate the 10-year anniversary of our office in Kuala Lumpur, we thought we'd take the opportunity to reflect on our decade in Malaysia.  ServiceRocket's presence in Kuala Lumpur began in December 2005. What started off as one employee working out of a local Starbucks has grown to more than one hundred employees in our KL office alone.  [Read More](https://blog.servicerocket.com/company/servicerocket-celebrates-10-years-in-kuala-lumpur) 0 Comments [Click here to read/write comments](https://blog.servicerocket.com/company/servicerocket-celebrates-10-years-in-kuala-lumpur#comments-listing) Topics: [Company](https://blog.servicerocket.com/company/topic/company), [Kuala Lumpur](https://blog.servicerocket.com/company/topic/kuala-lumpur) ## [ServiceRocket Launches Technology Bootcamp in Kuala Lumpur](https://blog.servicerocket.com/company/servicerocket-launches-technology-bootcamp-in-kuala-lumpur) Posted by [Adeline Ng](https://blog.servicerocket.com/company/author/adeline-ng) on Jul 23, 2015 3:00:00 PM - [Tweet](https://twitter.com/share) [![](https://blog.servicerocket.com/hubfs/ServiceRocket-office-interior.jpg) ](https://blog.servicerocket.com/company/servicerocket-launches-technology-bootcamp-in-kuala-lumpur) ServiceRocket is a customer success company. We help fast growing software companies launch and grow their business by providing training, support and utilization services to their enterprise customers. In other words, we help enterprise customers get the best value out of their software. [Read More](https://blog.servicerocket.com/company/servicerocket-launches-technology-bootcamp-in-kuala-lumpur) 0 Comments [Click here to read/write comments](https://blog.servicerocket.com/company/servicerocket-launches-technology-bootcamp-in-kuala-lumpur#comments-listing) Topics: [Events](https://blog.servicerocket.com/company/topic/events), [Culture](https://blog.servicerocket.com/company/topic/culture), [Jobs](https://blog.servicerocket.com/company/topic/jobs), [Company](https://blog.servicerocket.com/company/topic/company) ## [Why I Chose ServiceRocket...Values](https://blog.servicerocket.com/company/blog/2015/06/why-i-chose-servicerocket-values) Posted by [Adeline Ng](https://blog.servicerocket.com/company/author/adeline-ng) on Jun 18, 2015 9:48:00 AM - [Tweet](https://twitter.com/share) [![](http://uploads.webflow.com/5417148fa48c4dae190c9b0e/5422fed28a632d4241caac75_colleen1-300x177.jpg) ](https://blog.servicerocket.com/company/blog/2015/06/why-i-chose-servicerocket-values) *by Adeline (Hooi Ling) Ng* I started my career in HR over 15 years ago. I chose HR because I believe that it is where I can make an impact on people, culture and growth. My 15 years has not been all glory. During my career I have experienced: - Bosses who expected me to lie when an employee lodged a complaint with the labour office of unjust termination. - Companies that are so process-oriented that they are blind to improvements, because it was not according to the process. - Bosses that are so business-focused that they forget it’s their people that made them successful. - Overly political work environments that impede work productivity and business innovation. [Read More](https://blog.servicerocket.com/company/blog/2015/06/why-i-chose-servicerocket-values) 0 Comments [Click here to read/write comments](https://blog.servicerocket.com/company/blog/2015/06/why-i-chose-servicerocket-values#comments-listing) Topics: [Culture](https://blog.servicerocket.com/company/topic/culture), [Jobs](https://blog.servicerocket.com/company/topic/jobs), [Company](https://blog.servicerocket.com/company/topic/company) [All posts](https://blog.servicerocket.com/company/all) ### Be ahead of the curve. #### Subscribe to our blog. #### Interested in writing for the Software Adoption blog? We love connecting with software leaders and writers who can help us fulfill our mission to create entertaining AND educational resources that people can put to use. [Find out how.](https://info.servicerocket.com/guest-contributor-blogger-program-software-adoption-blog-1) ### Recent Posts ### Posts by Topic - [Company (64)](https://blog.servicerocket.com/company/topic/company) - [Culture (20)](https://blog.servicerocket.com/company/topic/culture) - [Press (20)](https://blog.servicerocket.com/company/topic/press) - [Atlassian (8)](https://blog.servicerocket.com/company/topic/atlassian) - [Jobs (8)](https://blog.servicerocket.com/company/topic/jobs) - [Events (7)](https://blog.servicerocket.com/company/topic/events) - [Tech (7)](https://blog.servicerocket.com/company/topic/tech) - [Add-ons (6)](https://blog.servicerocket.com/company/topic/add-ons) - [Training (6)](https://blog.servicerocket.com/company/topic/training) - [Start-ups (4)](https://blog.servicerocket.com/company/topic/start-ups) - [Careers (3)](https://blog.servicerocket.com/company/topic/careers) - [Customer Success (3)](https://blog.servicerocket.com/company/topic/customer-success) - [ServiceRocket (3)](https://blog.servicerocket.com/company/topic/servicerocket) - [Silicon Valley (3)](https://blog.servicerocket.com/company/topic/silicon-valley) - [company values (3)](https://blog.servicerocket.com/company/topic/company-values) - [Confluence (2)](https://blog.servicerocket.com/company/topic/confluence) - [Español (2)](https://blog.servicerocket.com/company/topic/español) - [Kuala Lumpur (2)](https://blog.servicerocket.com/company/topic/kuala-lumpur) - [Learndot News (2)](https://blog.servicerocket.com/company/topic/learndot-news) - [ServiceRocket Spotlight (2)](https://blog.servicerocket.com/company/topic/servicerocket-spotlight) - [TrainingRocket Blog by ServiceRocket (2)](https://blog.servicerocket.com/company/topic/trainingrocket-blog-by-servicerocket) - [eLearning (2)](https://blog.servicerocket.com/company/topic/elearning) - [Board (1)](https://blog.servicerocket.com/company/topic/board) - [Career (1)](https://blog.servicerocket.com/company/topic/career) - [DevOps (1)](https://blog.servicerocket.com/company/topic/devops) - [Directors (1)](https://blog.servicerocket.com/company/topic/directors) - [Docker (1)](https://blog.servicerocket.com/company/topic/docker) - [Engineering (1)](https://blog.servicerocket.com/company/topic/engineering) - [Ideas (1)](https://blog.servicerocket.com/company/topic/ideas) - [Malaysia (1)](https://blog.servicerocket.com/company/topic/malaysia) - [MeetUp (1)](https://blog.servicerocket.com/company/topic/meetup) - [Open Source (1)](https://blog.servicerocket.com/company/topic/open-source) - [PR (1)](https://blog.servicerocket.com/company/topic/pr) - [Pulse (1)](https://blog.servicerocket.com/company/topic/pulse) - [Research and Trends (1)](https://blog.servicerocket.com/company/topic/research-and-trends) - [Rob Castaneda (1)](https://blog.servicerocket.com/company/topic/rob-castaneda) - [Rockettoria (1)](https://blog.servicerocket.com/company/topic/rockettoria) - [Software Adoption (1)](https://blog.servicerocket.com/company/topic/software-adoption) - [Software Development (1)](https://blog.servicerocket.com/company/topic/software-development) - [Support (1)](https://blog.servicerocket.com/company/topic/support) - [UTS (1)](https://blog.servicerocket.com/company/topic/uts) - [University of Technology Sydney (1)](https://blog.servicerocket.com/company/topic/university-of-technology-sydney) - [Women in Tech (1)](https://blog.servicerocket.com/company/topic/women-in-tech) - [Zendesk (1)](https://blog.servicerocket.com/company/topic/zendesk) [see all](https://blog.servicerocket.com/company/author/adeline-ng#) - [![](https://blog.servicerocket.com/hs-fs/file-2481247987-svg/servicerocket_img/536bbb278409cba93508c6eb_facebook.svg) ](http://www.facebook.com/servicerocket) - [![](https://blog.servicerocket.com/hs-fs/file-2481247997-svg/servicerocket_img/536bbc66c0b084ab35bc82b2_google.svg) ](https://plus.google.com/+servicerocket) - [![](https://blog.servicerocket.com/hs-fs/file-2474406426-svg/servicerocket_img/536bbf325ffc74066fd8c26f_twitter.svg) ](http://www.twitter.com/servicerocket) - [![](https://blog.servicerocket.com/hs-fs/file-2481247992-svg/servicerocket_img/536bbc7f5ffc74066fd8c22c_rss.svg) ](http://company.servicerocket.com/blog) ![](https://blog.servicerocket.com/hs-fs/file-2481248017-png/servicerocket_img/5456ea0911fe688e1cf31dff_rocket-left-blank-back.png) © 2020 ServiceRocket [![TRUSTe European Safe Harbor certification](https://blog.servicerocket.com/hs-fs/file-2481248012-htm/servicerocket_img/seal.htm) ](http://privacy.truste.com/privacy-seal/ServiceRocket,-Inc-/validation?rid=149e6ba9-d415-4abf-a3bb-6f732086e4a0)