--- title: Company Blog | ServiceRocket | Peter John Marquez description: A New Yorker by birth, Bostonian by choice, Peter loves to apply innovation to business, technology, and social challenges. When he is not working to develop products and services that drive software adoption, Peter is helping launch the ARTFarm for Social Innovation, a sustainable center for culture, urban-agriculture and small business incubation in Somerville, MA. --- [![5cabf5c0efbaef51ac44e88e_ServiceRocket Wordmark White](https://blog.servicerocket.com/hubfs/5cabf5c0efbaef51ac44e88e_ServiceRocket%20Wordmark%20White.svg) ](http://www.servicerocket.com/) - [Contact](http://company.servicerocket.com/contact) - [Cart](http://marketplace.servicerocket.com/cart) - [Account](https://marketplace.servicerocket.com/login.html) # [![5cabf5c0efbaef51ac44e88e_ServiceRocket Wordmark White](https://blog.servicerocket.com/hubfs/5cabf5c0efbaef51ac44e88e_ServiceRocket%20Wordmark%20White.svg) ](http://www.servicerocket.com/) ## [![5cabf5c0efbaef51ac44e88e_ServiceRocket Wordmark White](https://blog.servicerocket.com/hubfs/5cabf5c0efbaef51ac44e88e_ServiceRocket%20Wordmark%20White.svg)](http://www.servicerocket.com/) ![blog-bg](https://blog.servicerocket.com/hs-fs/hubfs/blog-bg.jpg?width=1200&name=blog-bg.jpg "blog-bg") ## Peter John Marquez A New Yorker by birth, Bostonian by choice, Peter loves to apply innovation to business, technology, and social challenges. When he is not working to develop products and services that drive software adoption, Peter is helping launch the ARTFarm for Social Innovation, a sustainable center for culture, urban-agriculture and small business incubation in Somerville, MA. ### Recent Posts ## [Crossing the Chasm to Customer Success](https://blog.servicerocket.com/company/crossing-the-chasm-to-customer-success) Posted by [Peter John Marquez](https://blog.servicerocket.com/company/author/peter-john-marquez) on Jul 9, 2015 4:53:00 PM - [Tweet](https://twitter.com/share) [![](https://blog.servicerocket.com/hubfs/Boston-5.jpg) ](https://blog.servicerocket.com/company/crossing-the-chasm-to-customer-success) ##### ***ServiceRocket lands in Boston and brings its “Love Your Software” formula for Customer Success to the East Coast. *** 25 local hardcore technology managers welcomed me to ServiceRocket and ServiceRocket to Boston last month, looking for answers on how they could get more out of their software and their investment in Agile – especially as applied to DevOps and the Atlassian Suite. [Read More](https://blog.servicerocket.com/company/crossing-the-chasm-to-customer-success) 0 Comments [Click here to read/write comments](https://blog.servicerocket.com/company/crossing-the-chasm-to-customer-success#comments-listing) Topics: [Customer Success](https://blog.servicerocket.com/company/topic/customer-success), [Company](https://blog.servicerocket.com/company/topic/company) [All posts](https://blog.servicerocket.com/company/all) ### Be ahead of the curve. #### Subscribe to our blog. #### Interested in writing for the Software Adoption blog? We love connecting with software leaders and writers who can help us fulfill our mission to create entertaining AND educational resources that people can put to use. 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