by Colleen Blake (@Colleen_Blake)
ServiceRocket Malaysia “Rocketeers” Accept Award in Kuala Lumpur; Celebrate Unique Corporate Culture
Palo Alto, CA -- September 8, 2014 – ServiceRocket, a provider of training, support, implementation and tools that enable Customer Success, was selected as one of the 40 best companies to work for in Asia 2014 by HR Asia, a leading publication for human resource professionals. Presented to ServiceRocket at an event in August in Kuala Lumpur, the award resulted from a survey of employees at 220 corporations, including industry leaders such as Coca Cola and Mercedes-Benz, along with a review of results by a panel of academics, journalists and government representatives.
"In the early days of ServiceRocket, we galvanized our culture with five core values: delight the customer, share the knowledge, think team, focus on the outcome and talk straight,” said Rob Castaneda, ServiceRocket CEO. “Every team member or "Rocketeer" at that time contributed to creating these values and they have become a part of our DNA. We've built upon this foundation to create a great place to work, where each of us is happy to be spending our careers. This award is truly a reflection of that unique culture that all our Rocketeers can be proud of."
Founded by CEO Rob Castaneda, an Australian entrepreneur based in Silicon Valley, ServiceRocket has grown from its roots as a training services provider to become a global company. ServiceRocket delivers a comprehensive suite of tools, support, services and training software to enterprises and software companies to help them ensure their customers’ success. The company’s growing client base includes technology giants like Yahoo, Cisco, and NginX, as well as fast growing SaaS companies such as Cloudera, Mulesoft and GoodData. ServiceRocket’s unique customer success focused culture has inspired some of the most creative and innovative software and training professionals to join the company, bringing tremendous expertise and relationships across the most successful enterprises and software companies in the world.
About the HR Asia Best Employers Award
HR Asia –Asia’s most authoritative publication for senior HR professionals presents annually the Malaysia’s Best Employers Guide, in conjunction with its HR Asia Best Companies to Work for in Asia. The 2014 award focuses on best practices and inner workings of participating Malaysian companies to understand what distinguishes them from the rest. Employees from 220 corporations were independently surveyed to obtain feedback on how they enjoy working at their respected companies. A panel of industry experts, including, academics, journalists and government representatives, anonymously review the results of the survey and the pool of applicants is narrowed. The top 40 companies are then selected for an independent audit. If the company passed the audit, it is selected for the award.
ServiceRocket is a unique Customer Success company focused on ensuring enterprises and users successfully incorporate software into their businesses and lives – so they use it, love it and buy more. Through training, support, implementation and tools, ServiceRocket creates long-lasting, loyal relationships between software companies, enterprises and their software by delivering these elements to enable customer success. Based in Palo Alto, California, ServiceRocket has global teams in Australia, Chile, Malaysia, the United Kingdom and the United States. Visit www.servicerocket.com for more information.
Nicole Conley - Tanis Communications
(408) 295-4309 x104