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ServiceRocket Hosts Women Who Tech Event In Santiago, Chile

Posted by Sarah E. Brown on Oct 23, 2015 8:14:00 AM

ServiceRocket hosted a Women In Technology panel in Santiago, Chile featuring two of Silicon Valley's Women of Influence: ServiceRocket's COO, Erin Rand and VP of Marketing, Colleen Blake who was also named one of Silicon Valley's top 40 Under 40.

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Topics: Jobs, ServiceRocket Spotlight, Careers, Career, Women in Tech

Welcome Jody Kirk, Vice President of Sales and Business Development

Posted by Sarah E. Brown on Oct 9, 2015 10:30:00 AM

Today we announce the addition of a new executive joining our team, Jody Kirk.

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Topics: Tech, Company, Careers

Peeking Under the Dome in Our Palo Alto Office

Posted by Dan Luebke on Sep 25, 2015 9:41:53 AM

ServiceRocket is proud of the strength of our four global offices - Sydney, where we were founded, Kuala Lumpur, our largest office, Santiago, our newest office, and Palo Alto, our Global Headquarters.

While all hold true to the same values, created by Rocketeers, each has a unique spice of life.

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Topics: Culture, Company, company values

Selling Doesn't Help, But Helping Sells

Posted by Bill Cushard on Sep 18, 2015 9:00:00 AM

In the late 90s, during the dot-com boom, I worked at one of the leading online brokers. It was an exciting time to simultaneously work at a company that was disrupting an industry, while also having direct contact with customers who used the service to take control of their financial lives.

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Topics: Customer Success, Research and Trends, Tech, Ideas, Silicon Valley, company values

Media Alert: ServiceRocket’s Learndot Transforms Confluence Into An eLearning Publishing Platform

Posted by Sarah E. Brown on Sep 16, 2015 3:10:40 PM

Originally published via BusinessWirePalo Alto, CA – September 16, 2015

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Topics: Learndot News, Tech, eLearning, Company

TrainingRocket Becomes Learndot as Demand for Software Skills Climbs

Posted by Rob Castaneda on Aug 3, 2015 7:09:55 PM

Software has never been more important in our daily lives, and no matter how you define this thing called the future of work one thing is for sure: most of us depend on software to get our jobs done every day. To understand the importance software plays in our lives, you need to look no further than the demand for jobs for people with software skills. Most of the highest paid jobs are closely associated with software. Demand for specific software skills is growing at unbelievable rates that could not have been imagined only a few years ago.

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Topics: Learndot News, Tech, eLearning, Company

ServiceRocket Launches Technology Bootcamp in Kuala Lumpur

Posted by Adeline Ng on Jul 23, 2015 3:00:00 PM

ServiceRocket is a customer success company. We help fast growing software companies launch and grow their business by providing training, support and utilization services to their enterprise customers. In other words, we help enterprise customers get the best value out of their software.

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Topics: Events, Culture, Jobs, Company

We've Moved: Announcing Our Brand-New Office In Sydney, Australia

Posted by Sarah E. Brown on Jul 16, 2015 3:00:00 PM

After nearly 14 years in The Land Down Under, ServiceRocket has moved to a beautiful new office space in Sydney, Australia.

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Topics: Culture, Company, Training

New Executive Hires To Bring Customer Success To The Enterprise

Posted by Sarah E. Brown on Jul 10, 2015 9:30:00 AM

We recently announced the addition of two new executives joining our team, Adam May and Peter Marquez. The new hires will help us expand software success including training implementation and delivery, and driving expansion to the East Coast through the opening of a new Boston, Massachusetts office.

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Topics: Customer Success, Jobs, Company

Crossing the Chasm to Customer Success

Posted by Peter John Marquez on Jul 9, 2015 4:53:00 PM

ServiceRocket lands in Boston and brings its “Love Your Software” formula for Customer Success to the East Coast. 

25 local hardcore technology managers welcomed me to ServiceRocket and ServiceRocket to Boston last month, looking for answers on how they could get more out of their software and their investment in Agile – especially as applied to DevOps and the Atlassian Suite.

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Topics: Customer Success, Company