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ServiceRocket Hosts Women Who Tech Event In Santiago, Chile

Posted by Sarah E. Brown on Oct 23, 2015 8:14:00 AM

ServiceRocket hosted a Women In Technology panel in Santiago, Chile featuring two of Silicon Valley's Women of Influence: ServiceRocket's COO, Erin Rand and VP of Marketing, Colleen Blake who was also named one of Silicon Valley's top 40 Under 40.

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Topics: Jobs, ServiceRocket Spotlight, Careers, Career, Women in Tech

ServiceRocket Launches Technology Bootcamp in Kuala Lumpur

Posted by Adeline Ng on Jul 23, 2015 3:00:00 PM

ServiceRocket is a customer success company. We help fast growing software companies launch and grow their business by providing training, support and utilization services to their enterprise customers. In other words, we help enterprise customers get the best value out of their software.

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Topics: Events, Culture, Jobs, Company

New Executive Hires To Bring Customer Success To The Enterprise

Posted by Sarah E. Brown on Jul 10, 2015 9:30:00 AM

We recently announced the addition of two new executives joining our team, Adam May and Peter Marquez. The new hires will help us expand software success including training implementation and delivery, and driving expansion to the East Coast through the opening of a new Boston, Massachusetts office.

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Topics: Customer Success, Jobs, Company

Why I Chose ServiceRocket...Values

Posted by Adeline Ng on Jun 18, 2015 9:48:00 AM

by Adeline (Hooi Ling) Ng

I started my career in HR over 15 years ago. I chose HR because I believe that it is where I can make an impact on people, culture and growth.

My 15 years has not been all glory. During my career I have experienced:

  • Bosses who expected me to lie when an employee lodged a complaint with the labour office of unjust termination.
  • Companies that are so process-oriented that they are blind to improvements, because it was not according to the process.
  • Bosses that are so business-focused that they forget it’s their people that made them successful.
  • Overly political work environments that impede work productivity and business innovation.
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Topics: Culture, Jobs, Company

Press Release: ServiceRocket Expands Operations to South America

Posted by Dan Luebke on Jul 2, 2013 12:01:45 AM

Company Selects Chile as Regional Base for Meeting Growing Demand for Expert Technical Support Assistance in Latin America, the Eastern United States and Europe.

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Topics: Jobs, Company, Press

Launching New Rocketeers Around the World - Apply Today!

Posted by admin on Feb 5, 2013 3:46:14 AM

Are you driven to deliver? CustomWare is in the hunt for passionate, innovative and collaborative talent to join our team in Palo Alto (as well as our teams in Sydney and Kuala Lumpur) as we lift-off new products, services, relationships and engagements.

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Topics: Jobs, Company

The rocket family celebrates 100 full-time employees

Posted by admin on Oct 2, 2012 4:40:47 AM

CustomWare is celebrating a special milestone this quarter as the company surpasses 100 employees onboard the Rocket's full-time team. In early September we were proud to welcome Chung Park, Zulfadli Sazali and our lucky 100th, John Chin through the door. The three are significant positive additions to our Kuala Lumpur, Malaysia office which now bosts more than 70 Rocketeers. The event was just one of several milestones reached in September, including breaking 10,000 product orders and over $25,000 in charitable contributions.

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Topics: Jobs, Company, Press

Get 'ready to launch' as a CustomWare Renewals Specialist!

Posted by admin on Sep 24, 2012 11:08:11 AM

At CustomWare's three global offices we've been celebrating a fantastic 2012. While the company is thrilled to reflect on the progress we've made these past 9 months, we're especially excited as we look forward to future growth with new members on our team.

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Topics: Jobs, Company