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[Webinar recap] How to design a customer education strategy

Posted by Julia Borgini on Jun 25, 2018 1:40:09 PM

Recently, Bill Cushard, ServiceRocket's Director of Marketing and a Customer Success strategist, was a guest on a webinar hosted by ClientSuccess, talking about customer education (CE) strategies. Bill is a strong advocate for CE strategies because they help CE professionals be proactive in their work, and help them avoid simply reacting to customer requests for training or mandates from "on high."

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Topics: Customer Education, Customer Success, Customer Education Strategy, ClientSuccess

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