<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=344430429281371&amp;ev=PageView&amp;noscript=1">

Business of Customer Education Conference Recap and Session Audio Recordings

Posted by Bill Cushard on Jun 26, 2017 4:08:22 PM

In May 2017, we co-located our Business of Customer Education Conference (BOCE) at the Gainsight Pulse Customer Success Conference. The session audio was recorded, and we wanted to make them available. We had speakers from Workplace by Facebook, Atlassian, Gainsight, Cloudera, MuleSoft, Couchbase, and ServiceRocket, each of which shared their stories for how customer education plays a role in customer success. Below is a brief recap of each session and a link to the audio recording.  

Read More

Topics: Atlassian, Gainsight, Customer Education, Couchbase, MuleSoft, Cloudera, Workplace by Facebook, Facebook, #CustomerSuccess

Recap: 2nd Annual Business of Customer Education Conference 2016

Posted by Bill Cushard on Mar 1, 2016 6:15:00 AM

On Thursday, February 25, 2016, ServiceRocket hosted it's second annual conference called "The Business of Customer Education" to bring together a community of customer education professionals to network, discuss pressing issues, and help pave a vision for the future of customer education. The theme of the conference was marketing, measuring, and managing the customer education function and featured thought leaders in the space, including special guest Robert Scoble, futurist at Rackspace, who talked about virtual reality and the future of learning. 

Read More

Topics: Learning, GoodData, Gainsight, Customer Education, Conferences, Learndot, Robert Scoble

How Gainsight Applies Customer Success to Conference Participants

Posted by Bill Cushard on Nov 4, 2015 11:33:38 AM

On Thursday, October 29, I had the great opportunity to participate in Pulse Europe Conference in London. Although Pulse Customer Success conference has been running in the San Francisco Bay Area for the past four years and has grown enormously, Gainsight just hosted its first customer success conference in Europe, of which ServiceRocket was a proud Gold Sponsor. Gainsight expected big things, planned a first conference for big things, and the turnout was unbelievable. 

There were a few hundred people from all over Europe and even some friends from across the pond in the United States who attended. The reason for the conference's success? Because Gainsight focused every aspect of the conference on helping participants get value out of attending. 

Read More

Topics: Customer Success, Gainsight, London, Conferences

Join our Newsletter

Subscribe now to our Customer Education Weekly newsletter to receive hand-curated content from the customer education space and exclusive content about building and running your education operation that you cannot get anywhere else. Not even from our blog. By subscribing, you will also receive an email each time we publish a new blog post.

Interested in writing for the Customer Education blog? 

We love connecting with software leaders and writers who can help us fulfill our mission to create entertaining AND educational resources that people can put to use. Find out how.

Recent Posts

Popular Posts

Posts by Topic

see all

Written by

comments powered by Disqus