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Data Matters, Especially to Customer Education Teams

Posted by Julia Borgini on Jan 18, 2018 4:41:02 PM

Big Data. KPIs. ROI. Average whatevers. These days it's pretty hard to get away from numbers. Companies are using their data to uncover all sorts of information that's driving their customer success programs, sales and marketing, and even customer education. After all, there's only so many ways you ask for a customer's feedback after they take your training, right?

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Topics: Data, Customer Education, Wishpond, Groove, Churn

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