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Solve Poor Customer Education Audio Quality for Less than $40

Posted by Bill Cushard on Dec 11, 2017 11:14:17 AM

Customers are tired of poor audio quality, so why do we still give it to them. I am taking about poor audio quality on live, online training and poor audio recordings on self-paced eLearning. When customers join our live training or start on one of our eLearning course and it sounds like the speaker is sitting in a wind tunnel or worse, they hear every tap, tap, tap on the desk or crinkle, crinkle, crinkle of shuffling paper next to the speaker phone, it is such a distraction that it makes customers want to just hang up. Have you ever heard this feedback from customers? Have you every wanted to hangup on a conference call when the audio was so bad? 

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Topics: Business of Customer Education, Microphone, Dynamic Cardiod Microphone, Neewer, Audio Quality, eLearning, Live Online Training, Behringer

Two Required Tools for Live Online Learning Engagement

Posted by Donna Weber on Feb 14, 2017 8:49:16 AM

“Hello? Is anyone out there?” I found myself asking while delivering one of my first live online classes. I’m having a “black hole syndrome” moment, and I’m panicked that I lost my connection and stranded my students. There are many reasons to launch a live online program, but how are you engaging students and ensuring they learn something?

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Topics: Learning, Live Online Training, GoToTraining, Webex, Adobe Connect

Double Your Training Margins with Live Online Training

Posted by Donna Weber on Jan 18, 2017 5:05:00 AM

You finally create a course or three with your small team, and customers buy your instructor-led training offerings. Congratulations. Now, how to meet the growing demand to deliver classes across the globe? Explore live online training.

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Topics: Online Training, Learning, eLearning, Customer Education, CRM, Live Online Training

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