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You Cannot Scale Customer Education Without These Two Roles

Posted by Bill Cushard on Jul 7, 2016 10:39:18 AM

Most customer education teams are small but still have several job roles to perform. Most teams, even the small ones, have the usual roles one would find in most training functions, including training delivery, training design, training coordination, and training management. Sometimes, one person fills all these roles.

Yikes.
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Topics: Enterprise Software, Customer Education, Scale

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