Sarah Sproehnle was Cloudera Employee #20, so she's seen the company through a lot of interesting times. From when it was just a small start-up to its new IPO state, Sarah's seen it all. While initially hired to build a training organization, Sarah is now the VP of Customer Success. She brought the idea of having a formal CS department to Tom Reilly, the CEO of Cloudera, since she knew it would help the company achieve some of the overall business goals they were working on.
Why Customer Education is a Good Customer Success Strategy
Posted by
Julia Borgini on Oct 25, 2017 3:40:07 PM
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Topics: Customer Education, Customer Success, Sarah Sproehnle, Cloudera, Tom Reilly