--- title: Nice Work | Podcast by ServiceRocket Media | Chatops description: Chatops | A podcast about the innovative and collaborative work people do using the wide variety of tools in the Atlassian Suite. --- [![5cabf5c0efbaef51ac44e88e_ServiceRocket Wordmark White](https://blog.servicerocket.com/hubfs/5cabf5c0efbaef51ac44e88e_ServiceRocket%20Wordmark%20White.svg) ](http://www.servicerocket.com/) - [Contact](http://company.servicerocket.com/contact) - [Cart](http://marketplace.servicerocket.com/cart) - [Account](https://marketplace.servicerocket.com/login.html) # [![5cabf5c0efbaef51ac44e88e_ServiceRocket Wordmark White](https://blog.servicerocket.com/hubfs/5cabf5c0efbaef51ac44e88e_ServiceRocket%20Wordmark%20White.svg) ](http://www.servicerocket.com/) ## [![5cabf5c0efbaef51ac44e88e_ServiceRocket Wordmark White](https://blog.servicerocket.com/hubfs/5cabf5c0efbaef51ac44e88e_ServiceRocket%20Wordmark%20White.svg)](http://www.servicerocket.com/) ![Nicework-Podcast-Blog-no-buttons.jpg](https://blog.servicerocket.com/hs-fs/hubfs/FY18.Blue-NiceWork/Nicework-Podcast-Blog-no-buttons.jpg?width=1366&name=Nicework-Podcast-Blog-no-buttons.jpg "Nicework-Podcast-Blog-no-buttons.jpg") # Nice Work ## [028 Jacek Wizmur-Szymczak and Pawel Mazur Chat Finally Comes to Jira Service Desk](https://blog.servicerocket.com/niceworkpodcast/028-jacek-wizmur-szymczak-and-pawel-mazur-chat-finally-comes-to-jira-service-desk) A Podcast by [Bill Cushard](https://blog.servicerocket.com/niceworkpodcast/author/bill-cushard) on Oct 16, 2018 2:06:38 PM - [Tweet](https://twitter.com/share) Jira Service Desk makes it easy to enable customers and support professionals to communicate with transparency. Chat for Jira Service Desk, offered by Spartez, makes it even easier. According to Pawel Mazur of Spartez, "Agents have all the functionality of Jira Service Desk and the customer has a cute UI of a chat." And in a world where everything is moving to messaging, Chat for Jira Service Desk changes everything. Pawel Mazur and Jacek Wizmur-Szymczak from Spartez join Lacey Carlyle on Nice Work! to talk about how to improve customer interactions with chat. [Listen Now](https://blog.servicerocket.com/niceworkpodcast/028-jacek-wizmur-szymczak-and-pawel-mazur-chat-finally-comes-to-jira-service-desk) 0 Comments [Click here to read/write comments](https://blog.servicerocket.com/niceworkpodcast/028-jacek-wizmur-szymczak-and-pawel-mazur-chat-finally-comes-to-jira-service-desk#comments-listing) Topics: [Support](https://blog.servicerocket.com/niceworkpodcast/topic/support), [Atlassian](https://blog.servicerocket.com/niceworkpodcast/topic/atlassian), [Jira Service Desk](https://blog.servicerocket.com/niceworkpodcast/topic/jira-service-desk), [ITSM](https://blog.servicerocket.com/niceworkpodcast/topic/itsm), [Chatops](https://blog.servicerocket.com/niceworkpodcast/topic/chatops), [Spartez](https://blog.servicerocket.com/niceworkpodcast/topic/spartez) [All posts](https://blog.servicerocket.com/niceworkpodcast/all) ## [Back to All Podcasts](https://www.servicerocket.com/success/podcast) ## Subscribe Now Join Nice Work! 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Subscribe to get exclusive updates about innovative and collaborative work people do using the wide variety of tools in the Atlassian Suite. ## Listen on your favorite network   [![Available on iTunes](https://no-cache.hubspot.com/cta/default/296336/d335f031-c4bd-4ded-b549-cbc01e070971.png)](https://cta-redirect.hubspot.com/cta/redirect/296336/d335f031-c4bd-4ded-b549-cbc01e070971)    [![Listen on Stitcher](https://no-cache.hubspot.com/cta/default/296336/4f52cfc9-fa97-47bc-9cf8-9e63bab9b8e0.png)](https://cta-redirect.hubspot.com/cta/redirect/296336/4f52cfc9-fa97-47bc-9cf8-9e63bab9b8e0)  --- ### Recent Posts ### Posts by Topic - [Atlassian (2)](https://blog.servicerocket.com/niceworkpodcast/tag/atlassian) - [Jira Software (2)](https://blog.servicerocket.com/niceworkpodcast/tag/jira-software) - [Chatops (1)](https://blog.servicerocket.com/niceworkpodcast/tag/chatops) - [Flatiron School (1)](https://blog.servicerocket.com/niceworkpodcast/tag/flatiron-school) - [ITSM (1)](https://blog.servicerocket.com/niceworkpodcast/tag/itsm) - [Jama Software (1)](https://blog.servicerocket.com/niceworkpodcast/tag/jama-software) - [Jira (1)](https://blog.servicerocket.com/niceworkpodcast/tag/jira) - [Jira Service Desk (1)](https://blog.servicerocket.com/niceworkpodcast/tag/jira-service-desk) - [Product Management (1)](https://blog.servicerocket.com/niceworkpodcast/tag/product-management) - [Remote Work (1)](https://blog.servicerocket.com/niceworkpodcast/tag/remote-work) - [Software (1)](https://blog.servicerocket.com/niceworkpodcast/tag/software) - [Spartez (1)](https://blog.servicerocket.com/niceworkpodcast/tag/spartez) - [Support (1)](https://blog.servicerocket.com/niceworkpodcast/tag/support) - [collaboration (1)](https://blog.servicerocket.com/niceworkpodcast/tag/collaboration) [see all](https://blog.servicerocket.com/niceworkpodcast/tag/chatops#) - [![](https://blog.servicerocket.com/hs-fs/file-2481247987-svg/servicerocket_img/536bbb278409cba93508c6eb_facebook.svg) ](http://www.facebook.com/servicerocket) - [![](https://blog.servicerocket.com/hs-fs/file-2481247997-svg/servicerocket_img/536bbc66c0b084ab35bc82b2_google.svg) ](https://plus.google.com/+servicerocket) - [![](https://blog.servicerocket.com/hs-fs/file-2474406426-svg/servicerocket_img/536bbf325ffc74066fd8c26f_twitter.svg) ](http://www.twitter.com/servicerocket) - [![](https://blog.servicerocket.com/hs-fs/file-2481247992-svg/servicerocket_img/536bbc7f5ffc74066fd8c22c_rss.svg) ](http://company.servicerocket.com/blog) ![](https://blog.servicerocket.com/hs-fs/file-2481248017-png/servicerocket_img/5456ea0911fe688e1cf31dff_rocket-left-blank-back.png) © 2020 ServiceRocket [![TRUSTe European Safe Harbor certification](https://blog.servicerocket.com/hs-fs/file-2481248012-htm/servicerocket_img/seal.htm) ](http://privacy.truste.com/privacy-seal/ServiceRocket,-Inc-/validation?rid=149e6ba9-d415-4abf-a3bb-6f732086e4a0)