---
title: Helping Sells Radio | Podcast by ServiceRocket Media | GoodData
description: GoodData | A confluence of software adoption, learning, and customer success.
---

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# gooddata

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## [Ep. 62 | Kristen Hayer Explains Why Customer Success Managers Need To Love Their Data](https://blog.servicerocket.com/podcasts/ep.-62-kristen-hayer-explains-why-customer-success-managers-need-to-love-their-data)

** [Sarah E. Brown and Bill Cushard](https://blog.servicerocket.com/podcasts/author/sarah-e-brown-and-bill-cushard)  on ** Jan 31, 2018 6:02:37 AM ** [Customer Success](https://blog.servicerocket.com/podcasts/topic/customer-success), [GoodData](https://blog.servicerocket.com/podcasts/topic/gooddata), [Data](https://blog.servicerocket.com/podcasts/topic/data), [CSM](https://blog.servicerocket.com/podcasts/topic/csm), [Kristen Hayer](https://blog.servicerocket.com/podcasts/topic/kristen-hayer)

[Read More](https://blog.servicerocket.com/podcasts/ep.-62-kristen-hayer-explains-why-customer-success-managers-need-to-love-their-data)

[1](https://blog.servicerocket.com/podcasts/topic/gooddata/page/1)

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