--- title: Helping Sells Radio | Podcast by ServiceRocket Media | Outcomes description: Outcomes | A confluence of software adoption, learning, and customer success. --- [![ServiceRocket logo - white](https://blog.servicerocket.com/hs-fs/hubfs/Blue%202020/ServiceRocket%20logo%20-%20white.png?width=81&height=53&name=ServiceRocket%20logo%20-%20white.png "ServiceRocket logo - white")](https://blog.servicerocket.com/podcasts) ** # outcomes - Share: - [** ](http://www.facebook.com/sharer.php?u=https://blog.servicerocket.com/podcasts/topic/outcomes) - [** ](https://twitter.com/intent/tweet?text=Cool&via=ServiceRocket&hashtags=Radio&url=https://blog.servicerocket.com/podcasts/topic/outcomes) - [** ](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicerocket.com/podcasts/topic/outcomes) - [** ](mailto:?subject=Check%20it%20out&body=Hi%20guys,%20look%20at%20this%20https://blog.servicerocket.com/podcasts/topic/outcomes) [![AllisonPicken](https://blog.servicerocket.com/hubfs/AllisonPicken.png) ](https://blog.servicerocket.com/podcasts/ep.-081-allison-pickens-do-your-customers-get-promoted-after-deploying-your-product) ## [Ep. 81 | Allison Pickens Do Your Customers Get Promoted After Deploying Your Product?](https://blog.servicerocket.com/podcasts/ep.-081-allison-pickens-do-your-customers-get-promoted-after-deploying-your-product) ** [Bill Cushard](https://blog.servicerocket.com/podcasts/author/bill-cushard) on ** Aug 17, 2018 11:24:00 AM ** [Customer Success](https://blog.servicerocket.com/podcasts/topic/customer-success), [Gainsight](https://blog.servicerocket.com/podcasts/topic/gainsight), [Outcomes](https://blog.servicerocket.com/podcasts/topic/outcomes), [Allison Pickens](https://blog.servicerocket.com/podcasts/topic/allison-pickens) You want outcomes? Allison Pickens, Chief Customer & Corporate Development Officer at Gainsight, has outcomes. In fact, she is perhaps suggesting the ultimate customer outcome that a customer could have after using your product. That outcome? Getting promoted. Think about it. Someone...an actual person bought your product. They stuck their neck out. Convinced many other people in their organization that buying your product was a good idea. The your product is a promise to make some meaningful improvement. People agreed and green-lighted the project. Looking back...someone is going to ask, "Was that a success?" If it was, perhaps your customer now looks so good, he or she ought to be promoted. Right? So, how many of your customers have been promoted? I think that might be the ultimate customer outcome.  [Read More](https://blog.servicerocket.com/podcasts/ep.-081-allison-pickens-do-your-customers-get-promoted-after-deploying-your-product) [1](https://blog.servicerocket.com/podcasts/topic/outcomes/page/1) ### Subscribe Here ### Tags/Categories - [Customer Success (43)](https://blog.servicerocket.com/podcasts/topic/customer-success) - [marketing (14)](https://blog.servicerocket.com/podcasts/topic/marketing) - [Customer Education (10)](https://blog.servicerocket.com/podcasts/topic/customer-education) - [Sales (8)](https://blog.servicerocket.com/podcasts/topic/sales) - [Product Management (6)](https://blog.servicerocket.com/podcasts/topic/product-management) - [Customer Experience (5)](https://blog.servicerocket.com/podcasts/topic/customer-experience) - [SaaS (5)](https://blog.servicerocket.com/podcasts/topic/saas) - [People (4)](https://blog.servicerocket.com/podcasts/topic/people) - [Gainsight (3)](https://blog.servicerocket.com/podcasts/topic/gainsight) - [Software (3)](https://blog.servicerocket.com/podcasts/topic/software) - [B2B (2)](https://blog.servicerocket.com/podcasts/topic/b2b) - [Company Founder (2)](https://blog.servicerocket.com/podcasts/topic/company-founder) - [Customer Relationships (2)](https://blog.servicerocket.com/podcasts/topic/customer-relationships) - [Expand Selling (2)](https://blog.servicerocket.com/podcasts/topic/expand-selling) - [Sales Team (2)](https://blog.servicerocket.com/podcasts/topic/sales-team) - [Salesperson (2)](https://blog.servicerocket.com/podcasts/topic/salesperson) - [Selling Process (2)](https://blog.servicerocket.com/podcasts/topic/selling-process) - [Software Adoption (2)](https://blog.servicerocket.com/podcasts/topic/software-adoption) - [Start-ups (2)](https://blog.servicerocket.com/podcasts/topic/start-ups) - [StartUps (2)](https://blog.servicerocket.com/podcasts/topic/startups) - [Storytelling (2)](https://blog.servicerocket.com/podcasts/topic/storytelling) - [#CustomerSuccess (1)](https://blog.servicerocket.com/podcasts/topic/customersuccess) - [Account based marketing (1)](https://blog.servicerocket.com/podcasts/topic/account-based-marketing) - [Allison Pickens (1)](https://blog.servicerocket.com/podcasts/topic/allison-pickens) - [Arjun Devgan (1)](https://blog.servicerocket.com/podcasts/topic/arjun-devgan) - [Best Practices (1)](https://blog.servicerocket.com/podcasts/topic/best-practices) - [Blitzscaling (1)](https://blog.servicerocket.com/podcasts/topic/blitzscaling) - [Building Customer Training (1)](https://blog.servicerocket.com/podcasts/topic/building-customer-training) - [BuildingConnected (1)](https://blog.servicerocket.com/podcasts/topic/buildingconnected) - [CSM (1)](https://blog.servicerocket.com/podcasts/topic/csm) - [Chris Yeh (1)](https://blog.servicerocket.com/podcasts/topic/chris-yeh) - [CloudSponge (1)](https://blog.servicerocket.com/podcasts/topic/cloudsponge) - [Consulting (1)](https://blog.servicerocket.com/podcasts/topic/consulting) - [Creativity (1)](https://blog.servicerocket.com/podcasts/topic/creativity) - [Data (1)](https://blog.servicerocket.com/podcasts/topic/data) - [Dustin DeVan (1)](https://blog.servicerocket.com/podcasts/topic/dustin-devan) - [Enterprise Social Networking (1)](https://blog.servicerocket.com/podcasts/topic/enterprise-social-networking) - [Evernote (1)](https://blog.servicerocket.com/podcasts/topic/evernote) - [GoodData (1)](https://blog.servicerocket.com/podcasts/topic/gooddata) - [HubSpot (1)](https://blog.servicerocket.com/podcasts/topic/hubspot) - [Jason Lemkin (1)](https://blog.servicerocket.com/podcasts/topic/jason-lemkin) - [Jay Acunzo (1)](https://blog.servicerocket.com/podcasts/topic/jay-acunzo) - [Jay Gibb (1)](https://blog.servicerocket.com/podcasts/topic/jay-gibb) - [Kristen Hayer (1)](https://blog.servicerocket.com/podcasts/topic/kristen-hayer) - [LMS (1)](https://blog.servicerocket.com/podcasts/topic/lms) - [Lead with a Story (1)](https://blog.servicerocket.com/podcasts/topic/lead-with-a-story) - [Learning (1)](https://blog.servicerocket.com/podcasts/topic/learning) - [Michael Redbord (1)](https://blog.servicerocket.com/podcasts/topic/michael-redbord) - [Nils Vinje (1)](https://blog.servicerocket.com/podcasts/topic/nils-vinje) - [Optimizely (1)](https://blog.servicerocket.com/podcasts/topic/optimizely) - [Outcomes (1)](https://blog.servicerocket.com/podcasts/topic/outcomes) - [Paul Smith (1)](https://blog.servicerocket.com/podcasts/topic/paul-smith) - [Percolate (1)](https://blog.servicerocket.com/podcasts/topic/percolate) - [Reid Hoffman (1)](https://blog.servicerocket.com/podcasts/topic/reid-hoffman) - [Sales Engineering (1)](https://blog.servicerocket.com/podcasts/topic/sales-engineering) - [Sales Funnel (1)](https://blog.servicerocket.com/podcasts/topic/sales-funnel) - [Sarah E. Brown (1)](https://blog.servicerocket.com/podcasts/topic/sarah-e-brown) - [Sell with a Story (1)](https://blog.servicerocket.com/podcasts/topic/sell-with-a-story) - [Software Training (1)](https://blog.servicerocket.com/podcasts/topic/software-training) - [Steve Portigal (1)](https://blog.servicerocket.com/podcasts/topic/steve-portigal) - [Support (1)](https://blog.servicerocket.com/podcasts/topic/support) - [Technology (1)](https://blog.servicerocket.com/podcasts/topic/technology) - [User Research (1)](https://blog.servicerocket.com/podcasts/topic/user-research) - [Value Engineering (1)](https://blog.servicerocket.com/podcasts/topic/value-engineering) - [Zuora (1)](https://blog.servicerocket.com/podcasts/topic/zuora) - [collaboration (1)](https://blog.servicerocket.com/podcasts/topic/collaboration) - [professional services (1)](https://blog.servicerocket.com/podcasts/topic/professional-services) [See all](https://blog.servicerocket.com/podcasts/topic/outcomes#) ### Latest Posts ### Archives - [February 2016 (6)](https://blog.servicerocket.com/podcasts/archive/2016/02) - [December 2017 (5)](https://blog.servicerocket.com/podcasts/archive/2017/12) - [June 2018 (5)](https://blog.servicerocket.com/podcasts/archive/2018/06) - [July 2018 (4)](https://blog.servicerocket.com/podcasts/archive/2018/07) - [August 2018 (4)](https://blog.servicerocket.com/podcasts/archive/2018/08) [![](https://assets.website-files.com/536835ece0e4c61a1e0002d0/536bbb278409cba93508c6eb_facebook.svg)](http://www.facebook.com/servicerocket) [![](https://assets.website-files.com/536835ece0e4c61a1e0002d0/536bbc66c0b084ab35bc82b2_google.svg)](https://plus.google.com/+servicerocket) [![](https://assets.website-files.com/536835ece0e4c61a1e0002d0/536bbf325ffc74066fd8c26f_twitter.svg)](http://www.twitter.com/servicerocket) [![](https://assets.website-files.com/536835ece0e4c61a1e0002d0/536bbc7f5ffc74066fd8c22c_rss.svg)](http://www.servicerocket.com/blog) - [Product](http://marketplace.servicerocket.com) - [Learndot (LMS)](http://www.learndot.com/) - [Atlassian Apps](https://atlassian.servicerocket.com/atlassian-apps/all-atlassian-apps) - [Services](http://servicerocket.com/services) - [Training Services](http://servicerocket.com/training-services) - [Utilization Services](http://servicerocket.com/utilization-services) - [Support Services](http://servicerocket.com/support-services) - [Atlassian Services](https://atlassian.servicerocket.com/services/consulting) - [Workplace by Facebook](https://www.servicerocket.com/workplace-by-facebook) - [Training](http://marketplace.servicerocket.com/courses) - [Atlassian Training](https://atlassian.servicerocket.com/training) - [eLearning](http://marketplace.servicerocket.com/elearning) - [Learndot Training](http://marketplace.servicerocket.com/category/learndot) - [Workplace Training](http://marketplace.servicerocket.com/category/workplace-by-facebook) - [Request a Course](http://marketplace.servicerocket.com/training/request_a_class.html) - [Resources](http://www.servicerocket.com/success/library) - [Blogs](https://blog.servicerocket.com) - [Documentation](http://docs.servicerocket.com/) - [Events](http://company.servicerocket.com/events/) - [Guides](https://www.servicerocket.com/success/guides) - [Newsletters](https://www.servicerocket.com/success/newsletters) - [Support](http://support.servicerocket.com/) - [Webinars](http://support.servicerocket.com/success/webinars) - [Company](http://servicerocket.com/company) - [About Us](http://servicerocket.com/company) - [Careers](http://careers.servicerocket.com/jobs) - [Contact](http://www.servicerocket.com/contact) - [Press](http://www.servicerocket.com/company#Press) - [Privacy Policy](https://www.servicerocket.com/legaldocs/privacy-policy) - [Legal](http://www.servicerocket.com/legal/documents) - [GDPR FAQ](https://www.servicerocket.com/legaldocs/gdpr-frequently-asked-questions) - [GDPR Data Request](https://info.servicerocket.com/learn-more-about-your-personal-data) ![](https://assets.website-files.com/5417148fa48c4dae190c9b0e/5456ea0911fe688e1cf31dff_rocket-left-blank-back.png) © 2019 ServiceRocket [![TRUSTe Privacy Certification](https://privacy-policy.truste.com/privacy-seal/seal?rid=46b9fe5f-10db-4adb-9140-80d4be85f4cb)](https://privacy.truste.com/privacy-seal/validation?rid=46b9fe5f-10db-4adb-9140-80d4be85f4cb) [ ![](https://assets.website-files.com/5417148fa48c4dae190c9b0e/5c33502b7569f5684bfe9e1a_aicpa.png)](http://www.aicpa.org/soc) [![Launch Your Career](https://no-cache.hubspot.com/cta/default/296336/1e90fcdb-7aab-48d4-afd1-dfc90bda5151.png)](https://cta-redirect.hubspot.com/cta/redirect/296336/1e90fcdb-7aab-48d4-afd1-dfc90bda5151)