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Ep. 2 | Lincoln Murphy - Gainsight and Evangelizing Customer Success

A Podcast by Sarah E. Brown and Bill Cushard on Feb 3, 2016 2:20:18 PM

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Lincoln Murphy

Customer Success Evangelist

Gainsight

In today's episode, we interview Lincoln Murphy, Gainsight Customer Success Evangelist and Founder of Sixteen Ventures. Lincoln, an expert in customer success and SaaS growth, shares about Gainsight's approach to helping customers at Gainsight and through consulting at Sixteen Ventures. Lincoln discusses Customer Success University (CSU), Gainsight's wildly popular Pulse Conference, and how he embraces a "helping sells" approach to enable SaaS companies to accelerate their growth across the Customer Lifecycle, from customer acquisition to retention.

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Topics: Customer Success, Gainsight, Podcast, Helping Sells, Radio

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