--- title: Workplace blog | ServiceRocket | Hootsuite description: Hootsuite | Blog of software adoption tips and best practices to get the most of Workplace by Facebook products. --- [![5cabf5c0efbaef51ac44e88e_ServiceRocket Wordmark White](https://blog.servicerocket.com/hubfs/5cabf5c0efbaef51ac44e88e_ServiceRocket%20Wordmark%20White.svg) ](http://www.servicerocket.com/) - [Contact](http://company.servicerocket.com/contact) - [Cart](http://marketplace.servicerocket.com/cart) - [Account](https://marketplace.servicerocket.com/login.html) # [![5cabf5c0efbaef51ac44e88e_ServiceRocket Wordmark White](https://blog.servicerocket.com/hubfs/5cabf5c0efbaef51ac44e88e_ServiceRocket%20Wordmark%20White.svg) ](http://www.servicerocket.com/) ## [![5cabf5c0efbaef51ac44e88e_ServiceRocket Wordmark White](https://blog.servicerocket.com/hubfs/5cabf5c0efbaef51ac44e88e_ServiceRocket%20Wordmark%20White.svg)](http://www.servicerocket.com/) ![facebook-workplace-sign.jpg](https://blog.servicerocket.com/hs-fs/hubfs/Workplace/facebook-workplace-sign.jpg?width=2047&name=facebook-workplace-sign.jpg "facebook-workplace-sign.jpg") # Workplace blog by ServiceRocket ## [Hootsuite Hasn't Sent a Company-Wide Email in Months and Communications is Way Better](https://blog.servicerocket.com/workplace/blog/hootsuite-hasnt-sent-a-company-wide-email-in-months-and-communications-is-way-better) Posted by [Bill Cushard](https://blog.servicerocket.com/workplace/blog/author/bill-cushard) on 10/26/17 9:00 AM - [Tweet](https://twitter.com/share) [![](https://blog.servicerocket.com/hubfs/social-suggested-images/Workplace-222x150-2.png) ](https://blog.servicerocket.com/workplace/blog/hootsuite-hasnt-sent-a-company-wide-email-in-months-and-communications-is-way-better) On October 18, 2017, [Workplace by Facebook](http://workplace.fb.com/) hosted a fireside chat called *Workplace Goes Live with Hootsuite*. [Ursula Llabres](https://www.linkedin.com/in/ursulallabres/), Customer Growth Lead for the Americas at Workplace by Facebook interviewed [Kirsty Traill](https://www.linkedin.com/in/kirstytraill/), VP of Customers at [Hootsuite](http://www.hootsuite.com/), who is responsible for Global Customer Support, Voice of Customer, Customer Experience and Customer Marketing. It is a fairly large team of 80 people across 5 global locations, which by itself demonstrates the priority Hootsuite places on being customer-focused.  [Read More](https://blog.servicerocket.com/workplace/blog/hootsuite-hasnt-sent-a-company-wide-email-in-months-and-communications-is-way-better) 0 Comments [Click here to read/write comments](https://blog.servicerocket.com/workplace/blog/hootsuite-hasnt-sent-a-company-wide-email-in-months-and-communications-is-way-better#comments-listing) Topics: [Workplace](https://blog.servicerocket.com/workplace/blog/topic/workplace), [Hootsuite](https://blog.servicerocket.com/workplace/blog/topic/hootsuite), [Converse AI](https://blog.servicerocket.com/workplace/blog/topic/converse-ai) [All posts](https://blog.servicerocket.com/workplace/blog/all) ### Subscribe Now ### Recent Posts ### Posts by Topic - [Workplace (8)](https://blog.servicerocket.com/workplace/blog/tag/workplace) - [Future Workplace (4)](https://blog.servicerocket.com/workplace/blog/tag/future-workplace) - [Workplace by Facebook (4)](https://blog.servicerocket.com/workplace/blog/tag/workplace-by-facebook) - [Facebook (3)](https://blog.servicerocket.com/workplace/blog/tag/facebook) - [Bots (2)](https://blog.servicerocket.com/workplace/blog/tag/bots) - [Safety Officer (2)](https://blog.servicerocket.com/workplace/blog/tag/safety-officer) - [Chatops (1)](https://blog.servicerocket.com/workplace/blog/tag/chatops) - [Communications (1)](https://blog.servicerocket.com/workplace/blog/tag/communications) - [Converse AI (1)](https://blog.servicerocket.com/workplace/blog/tag/converse-ai) - [Customer Success (1)](https://blog.servicerocket.com/workplace/blog/tag/customer-success) - [Gartner (1)](https://blog.servicerocket.com/workplace/blog/tag/gartner) - [Hootsuite (1)](https://blog.servicerocket.com/workplace/blog/tag/hootsuite) - [Software Adoption (1)](https://blog.servicerocket.com/workplace/blog/tag/software-adoption) - [Team Oriented (1)](https://blog.servicerocket.com/workplace/blog/tag/team-oriented) - [chatbots (1)](https://blog.servicerocket.com/workplace/blog/tag/chatbots) - [collaboration (1)](https://blog.servicerocket.com/workplace/blog/tag/collaboration) [see all](https://blog.servicerocket.com/workplace/blog/tag/hootsuite#) - [![](https://blog.servicerocket.com/hs-fs/file-2481247987-svg/servicerocket_img/536bbb278409cba93508c6eb_facebook.svg) ](http://www.facebook.com/servicerocket) - [![](https://blog.servicerocket.com/hs-fs/file-2481247997-svg/servicerocket_img/536bbc66c0b084ab35bc82b2_google.svg) ](https://plus.google.com/+servicerocket) - [![](https://blog.servicerocket.com/hs-fs/file-2474406426-svg/servicerocket_img/536bbf325ffc74066fd8c26f_twitter.svg) ](http://www.twitter.com/servicerocket) - [![](https://blog.servicerocket.com/hs-fs/file-2481247992-svg/servicerocket_img/536bbc7f5ffc74066fd8c22c_rss.svg) ](http://company.servicerocket.com/blog) ![](https://blog.servicerocket.com/hs-fs/file-2481248017-png/servicerocket_img/5456ea0911fe688e1cf31dff_rocket-left-blank-back.png) © 2020 ServiceRocket [![TRUSTe European Safe Harbor certification](https://blog.servicerocket.com/hs-fs/file-2481248012-htm/servicerocket_img/seal.htm) ](http://privacy.truste.com/privacy-seal/ServiceRocket,-Inc-/validation?rid=149e6ba9-d415-4abf-a3bb-6f732086e4a0)