028 Jacek Wizmur-Szymczak and Pawel Mazur Chat Finally Comes to Jira Service Desk

A Podcast by Bill Cushard on Oct 16, 2018 2:06:38 PM

Jira Service Desk makes it easy to enable customers and support professionals to communicate with transparency. Chat for Jira Service Desk, offered by Spartez, makes it even easier. According to Pawel Mazur of Spartez, "Agents have all the functionality of Jira Service Desk and the customer has a cute UI of a chat." And in a world where everything is moving to messaging, Chat for Jira Service Desk changes everything. Pawel Mazur and Jacek Wizmur-Szymczak from Spartez join Lacey Carlyle on Nice Work! to talk about how to improve customer interactions with chat.

Listen Now

Topics: Support, Atlassian, Jira Service Desk, ITSM, Chatops, Spartez

Subscribe Now

Join Nice Work! An Atlassian Ecosystem Podcast. Subscribe to get exclusive updates about innovative and collaborative work people do using the wide variety of tools in the Atlassian Suite.


Available on iTunes


 Listen on Stitcher 

Recent Posts