On May 25, 2018, the EU General Data Protection Regulation (GDPR) goes into effect. The purpose of this new regulation is to strengthen even further the protection of EU residents’ personal data, and increase the accountability of organizations that collect and handle that data. At ServiceRocket, we have been working hard on educating our employees on the new requirements, and updating our processes to make it easy for our EU residents to access, erase and ask questions about the personal data we may hold about them. In addition, we’ve been working to understand how we can help our enterprise customers comply with this regulation when using our products.