<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=344430429281371&amp;ev=PageView&amp;noscript=1">

Inside Sydney - Where ServiceRocket Was Born and Continues to Grow

Posted by Dan Luebke on Mar 17, 2017 12:01:09 PM

While ServiceRocket's Sydney office resembles nothing of the bedroom from where Rob Castaneda founded the company, it retains culture and spirit that is uniquely Aussie.

Read More

Topics: Culture, Company, company values

Santiago and Kuala Lumpur: 10,000 Miles Apart, Connected Through Good Vibrations.

Posted by Dan Luebke on Mar 7, 2016 11:19:35 AM

While the ServiceRocket Values may not directly reference "music", you might think rhythm was innate to the growth of the company by visiting any of our global offices.

Read More

Topics: Culture

What We Mean by Helpy Holidays

Posted by Dan Luebke on Dec 18, 2015 2:34:35 PM

At ServiceRocket we've embraced one thing above all else - helping. 

Read More

Topics: Culture, Company

Peeking Under the Dome in Our Palo Alto Office

Posted by Dan Luebke on Sep 25, 2015 9:41:53 AM

ServiceRocket is proud of the strength of our four global offices - Sydney, where we were founded, Kuala Lumpur, our largest office, Santiago, our newest office, and Palo Alto, our Global Headquarters.

While all hold true to the same values, created by Rocketeers, each has a unique spice of life.

Read More

Topics: Culture, Company, company values

ServiceRocket Launches Technology Bootcamp in Kuala Lumpur

Posted by Adeline Ng on Jul 23, 2015 3:00:00 PM

ServiceRocket is a customer success company. We help fast growing software companies launch and grow their business by providing training, support and utilization services to their enterprise customers. In other words, we help enterprise customers get the best value out of their software.

Read More

Topics: Events, Culture, Jobs, Company

We've Moved: Announcing Our Brand-New Office In Sydney, Australia

Posted by Sarah E. Brown on Jul 16, 2015 3:00:00 PM

After nearly 14 years in The Land Down Under, ServiceRocket has moved to a beautiful new office space in Sydney, Australia.

Read More

Topics: Culture, Company, Training

ServiceRocket Hosts An Evening With Women In Technology In Kuala Lumpur

Posted by Sarah E. Brown on Jun 26, 2015 4:07:00 AM

ServiceRocket recently hosted a Women In Technology panel in Kuala Lumpur, Malaysia featuring two of Silicon Valley's Women of Influence: ServiceRocket's COO, Erin Rand and VP of Marketing, Colleen Blake who was also named one of Silicon Valley's top 40 Under 40.

Read More

Topics: Tech, Start-ups, Culture, Company, Silicon Valley, ServiceRocket Spotlight

Why I Chose ServiceRocket...Values

Posted by Adeline Ng on Jun 18, 2015 9:48:00 AM

by Adeline (Hooi Ling) Ng

I started my career in HR over 15 years ago. I chose HR because I believe that it is where I can make an impact on people, culture and growth.

My 15 years has not been all glory. During my career I have experienced:

  • Bosses who expected me to lie when an employee lodged a complaint with the labour office of unjust termination.
  • Companies that are so process-oriented that they are blind to improvements, because it was not according to the process.
  • Bosses that are so business-focused that they forget it’s their people that made them successful.
  • Overly political work environments that impede work productivity and business innovation.
Read More

Topics: Culture, Jobs, Company

ServiceRocket Moves To A New Office Space in Chile, Plus Farewell to SmartBoxTV

Posted by

by Ruiza Cruz and Sarah E. Brown

In 2013, two of our team members arrived in “The City of The Island Hills” with a vision: to set up our first-ever office in Santiago, Chile. Shortly after joining the team in Santiago to help launch the new office, CEO Robert Castaneda returned from a local meetup with exciting news: SmartBoxTV had offered ServiceRocket space at their office--and they spoke English!

It was great news, indeed. And the rest is history! We’ve spent many hours alongside the wonderful SmartBoxTV team, and are grateful for the role they played in our early journey in Santiago.

Read More

Topics: Culture, Company

Launching a Rocket in Sydney, Australia

Posted by Dan Luebke on May 8, 2015 5:25:00 AM

by Daniel Luebke, (@danieljluebke)

ServiceRocket was founded in Sydney, Australia in 2001 as a training services company (at the time called CustomWare). Since then we've moved our headquarters to Palo Alto, California and grown the scope of our business to help bridge the consumption gap between fast-growing software companies and their enterprise customers.

Read More

Topics: Culture, Company