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Dan Luebke

Daniel became a Rocketeer in 2012. He is passionate about Utility Marketing, improving the digital landscape to provide greater value to everyone.
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Recent Posts

Inside Sydney - Where ServiceRocket Was Born and Continues to Grow

Posted by Dan Luebke on Mar 17, 2017 12:01:09 PM

While ServiceRocket's Sydney office resembles nothing of the bedroom from where Rob Castaneda founded the company, it retains culture and spirit that is uniquely Aussie.

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Topics: Culture, Company, company values

Santiago and Kuala Lumpur: 10,000 Miles Apart, Connected Through Good Vibrations.

Posted by Dan Luebke on Mar 7, 2016 11:19:35 AM

While the ServiceRocket Values may not directly reference "music", you might think rhythm was innate to the growth of the company by visiting any of our global offices.

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Topics: Culture

What We Mean by Helpy Holidays

Posted by Dan Luebke on Dec 18, 2015 2:34:35 PM

At ServiceRocket we've embraced one thing above all else - helping. 

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Topics: Culture, Company

Peeking Under the Dome in Our Palo Alto Office

Posted by Dan Luebke on Sep 25, 2015 9:41:53 AM

ServiceRocket is proud of the strength of our four global offices - Sydney, where we were founded, Kuala Lumpur, our largest office, Santiago, our newest office, and Palo Alto, our Global Headquarters.

While all hold true to the same values, created by Rocketeers, each has a unique spice of life.

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Topics: Culture, Company, company values

Launching a Rocket in Sydney, Australia

Posted by Dan Luebke on May 8, 2015 5:25:00 AM

by Daniel Luebke, (@danieljluebke)

ServiceRocket was founded in Sydney, Australia in 2001 as a training services company (at the time called CustomWare). Since then we've moved our headquarters to Palo Alto, California and grown the scope of our business to help bridge the consumption gap between fast-growing software companies and their enterprise customers.

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Topics: Culture, Company

#ServiceRocketHappy - Video

Posted by Dan Luebke on Jun 2, 2014 3:06:00 AM

It's never too late to get #ServiceRocketHappy.

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Topics: Culture, Company

Launching Customer Success at Pulse 2014

Posted by Dan Luebke on May 16, 2014 1:36:00 AM

by Daniel Luebke (@danieljluebke)

ServiceRocket would like to thank Gainsight for inviting us to sponsor their very successful second annual Customer Success conference, Pulse.

Pulse 2014 drew a huge crowd to the Intercontinental Hotel in downtown San Francisco for two days of learning and networking customer success. We met an outstanding number of dynamic leaders and organizations throughout the event.

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Topics: Events, Pulse, TrainingRocket Blog by ServiceRocket, Company

Join ServiceRocket at the Open Source Startup Summit

Posted by Dan Luebke on Apr 20, 2014 9:14:01 PM

ServiceRocket is excited to sponsor the Open Source Startup Summit by Bain Capital Ventures, April 22, 2014. The conference will explore the business of open source software with guest experts sharing stories and offering strategy from experience building their own open source businesses.

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Topics: Events, Tech, Start-ups, Support, Open Source, Company, Training

Interviews with ServiceRocket Founder and CEO Robert Castaneda

Posted by Dan Luebke on Apr 14, 2014 1:40:29 AM

ServiceRocket CEO was recently interviewed by Digital News Asia from our Kuala Lumpur office. The talks covered a series of topics including start-ups, entrepreneurship, tech growth and software training and support.

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Topics: Tech, Start-ups, Culture, Company, Press

Sydney Rocketeers Take to the Outdoors for Team Building

Posted by Dan Luebke on Apr 10, 2014 2:01:00 PM

Rocketeers from the ServiceRocket Australia office (as well as a few global visitors) engaged in team building around the Sydney area. Activities included archery, great food and kudos for years of service and jobs well done. Check out photos from the event and other ServiceRocket company insights on Google+.

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Topics: Culture, Company