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We've Moved: Announcing Our Brand-New Office In Sydney, Australia

Posted by Sarah E. Brown on Jul 16, 2015 3:00:00 PM

After nearly 14 years in The Land Down Under, ServiceRocket has moved to a beautiful new office space in Sydney, Australia.

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Topics: Culture, Company, Training

ServiceRocket Hosts An Evening With Women In Technology In Kuala Lumpur

Posted by Sarah E. Brown on Jun 26, 2015 4:07:00 AM

ServiceRocket recently hosted a Women In Technology panel in Kuala Lumpur, Malaysia featuring two of Silicon Valley's Women of Influence: ServiceRocket's COO, Erin Rand and VP of Marketing, Colleen Blake who was also named one of Silicon Valley's top 40 Under 40.

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Topics: Tech, Start-ups, Culture, Company, Silicon Valley, ServiceRocket Spotlight

Why I Chose ServiceRocket...Values

Posted by Adeline Ng on Jun 18, 2015 9:48:00 AM

by Adeline (Hooi Ling) Ng

I started my career in HR over 15 years ago. I chose HR because I believe that it is where I can make an impact on people, culture and growth.

My 15 years has not been all glory. During my career I have experienced:

  • Bosses who expected me to lie when an employee lodged a complaint with the labour office of unjust termination.
  • Companies that are so process-oriented that they are blind to improvements, because it was not according to the process.
  • Bosses that are so business-focused that they forget it’s their people that made them successful.
  • Overly political work environments that impede work productivity and business innovation.
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Topics: Culture, Jobs, Company

ServiceRocket Moves To A New Office Space in Chile, Plus Farewell to SmartBoxTV

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by Ruiza Cruz and Sarah E. Brown

In 2013, two of our team members arrived in “The City of The Island Hills” with a vision: to set up our first-ever office in Santiago, Chile. Shortly after joining the team in Santiago to help launch the new office, CEO Robert Castaneda returned from a local meetup with exciting news: SmartBoxTV had offered ServiceRocket space at their office--and they spoke English!

It was great news, indeed. And the rest is history! We’ve spent many hours alongside the wonderful SmartBoxTV team, and are grateful for the role they played in our early journey in Santiago.

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Topics: Culture, Company

Launching a Rocket in Sydney, Australia

Posted by Dan Luebke on May 8, 2015 5:25:00 AM

by Daniel Luebke, (@danieljluebke)

ServiceRocket was founded in Sydney, Australia in 2001 as a training services company (at the time called CustomWare). Since then we've moved our headquarters to Palo Alto, California and grown the scope of our business to help bridge the consumption gap between fast-growing software companies and their enterprise customers.

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Topics: Culture, Company