ServiceRocket hosted a Women In Technology panel in Santiago, Chile featuring two of Silicon Valley's Women of Influence: ServiceRocket's COO, Erin Rand and VP of Marketing, Colleen Blake who was also named one of Silicon Valley's top 40 Under 40.
ServiceRocket is a customer success company. We help fast growing software companies launch and grow their business by providing training, support and utilization services to their enterprise customers. In other words, we help enterprise customers get the best value out of their software.
We recently announced the addition of two new executives joining our team, Adam May and Peter Marquez. The new hires will help us expand software success including training implementation and delivery, and driving expansion to the East Coast through the opening of a new Boston, Massachusetts office.
by Adeline (Hooi Ling) Ng
I started my career in HR over 15 years ago. I chose HR because I believe that it is where I can make an impact on people, culture and growth.
My 15 years has not been all glory. During my career I have experienced:
- Bosses who expected me to lie when an employee lodged a complaint with the labour office of unjust termination.
- Companies that are so process-oriented that they are blind to improvements, because it was not according to the process.
- Bosses that are so business-focused that they forget it’s their people that made them successful.
- Overly political work environments that impede work productivity and business innovation.
Company Selects Chile as Regional Base for Meeting Growing Demand for Expert Technical Support Assistance in Latin America, the Eastern United States and Europe.
Are you driven to deliver? CustomWare is in the hunt for passionate, innovative and collaborative talent to join our team in Palo Alto (as well as our teams in Sydney and Kuala Lumpur) as we lift-off new products, services, relationships and engagements.
CustomWare is celebrating a special milestone this quarter as the company surpasses 100 employees onboard the Rocket's full-time team. In early September we were proud to welcome Chung Park, Zulfadli Sazali and our lucky 100th, John Chin through the door. The three are significant positive additions to our Kuala Lumpur, Malaysia office which now bosts more than 70 Rocketeers. The event was just one of several milestones reached in September, including breaking 10,000 product orders and over $25,000 in charitable contributions.
At CustomWare's three global offices we've been celebrating a fantastic 2012. While the company is thrilled to reflect on the progress we've made these past 9 months, we're especially excited as we look forward to future growth with new members on our team.