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Ep. 60 | Steve Portigal on Using a Classic Improv Game to Uncover More Customer Insights
Sarah E. Brown and Bill Cushard
on
Dec 29, 2017 10:27:00 AM
Product Management
,
Steve Portigal
,
User Research
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Ep. 59 | Ken Hirsohn On Why Customer Training Must Be Fully Integrated With The Entire Customer Experience
Sarah E. Brown and Bill Cushard
on
Dec 22, 2017 5:48:46 AM
Building Customer Training
,
Customer Experience
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Ep. 58 | Paul Smith Says You Need to Tell These Customer Success Stories, and They Are Not Testimonials
Sarah E. Brown and Bill Cushard
on
Dec 15, 2017 1:27:14 PM
Lead with a Story
,
Storytelling
,
Sell with a Story
,
Paul Smith
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Ep. 57 | Marty Cagan Says Product Management Begins With a Customer Letter
Sarah E. Brown and Bill Cushard
on
Dec 7, 2017 11:37:51 AM
Product Management
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Ep. 56 | Boaz Maor On Why Customer Maturity IS Customer Success
Sarah E. Brown and Bill Cushard
on
Dec 1, 2017 8:38:22 AM
Customer Success
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