<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=344430429281371&amp;ev=PageView&amp;noscript=1">

Ep. 42-46 The Business of Customer Education Episodes

A Podcast by Sarah E. Brown and Bill Cushard on Jul 5, 2017 3:00:04 PM

In these special episodes of Helping Sells Radio, we share audio from the Business of Customer Education conference, which was co-located at the Gainsight Pulse Customer Success Conference in May 2017.

Listen Now

Topics: Customer Success, Atlassian, Gainsight, Customer Education, Couchbase, MuleSoft, Cloudera, Workplace by Facebook, Facebook, BOCE, Business of Customer Education

Ep. 33 | Gainsight VP of Marketing Anthony Kennada Says Customer Experience Will Shape The Next Frontier Of B2B Customer Success

A Podcast by Sarah E. Brown and Bill Cushard on Feb 23, 2017 9:50:00 AM

Listen Now

Topics: Customer Success, Pulse, Gainsight, SaaS, Customer Outcomes, Customer Experience

Ep. 18 | Gainsight CEO Nick Mehta On Educating Customers To Achieve More Value

A Podcast by Sarah E. Brown and Bill Cushard on Jul 25, 2016 12:27:12 PM

Listen Now

Topics: Customer Success, Software Adoption, Gainsight, Conferences

Ep. 15 | Gainsight Pulse Conference 2016 Special Edition

A Podcast by Sarah E. Brown and Bill Cushard on Jun 7, 2016 4:26:23 PM

In this episode, Bill and Sarah take the audience to the Customer Success industry's premier conference, Gainsight Pulse Conference 2016. Guests interviewed include: MindTouch CEO Aaron Fulkerson, Cloudera VP Customer Success Sarah SproehnleWalkMe VP Customer Engagement Emilia D'Anzica, and Glide Consulting founders Nils Vinje and Alex McClafferty. Hear insiders' perspectives on the future of customer success and helping customers love your software.

Listen Now

Topics: Customer Success, Pulse, Gainsight, Customer Education, WalkMe, MindTouch, Cloudera, Glide Consulting

Ep. 2 | Lincoln Murphy - Gainsight and Evangelizing Customer Success

A Podcast by Sarah E. Brown and Bill Cushard on Feb 3, 2016 2:20:18 PM

Lincoln_Murphy.png

Lincoln Murphy

Customer Success Evangelist

Gainsight

In today's episode, we interview Lincoln Murphy, Gainsight Customer Success Evangelist and Founder of Sixteen Ventures. Lincoln, an expert in customer success and SaaS growth, shares about Gainsight's approach to helping customers at Gainsight and through consulting at Sixteen Ventures. Lincoln discusses Customer Success University (CSU), Gainsight's wildly popular Pulse Conference, and how he embraces a "helping sells" approach to enable SaaS companies to accelerate their growth across the Customer Lifecycle, from customer acquisition to retention.

Listen Now

Topics: Customer Success, Gainsight, Podcast, Helping Sells, Radio

Available on iTunesAvailable on Stitcher

Available on SoundCloudAvailable on Libsyn

 


Subscribe Now

 Never miss an episode. As a subscriber you will be notified when new episodes are published and get exclusive behind-the scenes updates. Plus, reply to any email and you will get a reply directly from Sarah or Bill.


Posts by Topic

see all