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zuora

Ep. 7 | Tom Krackeler and Rachel English on Customer Success

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Tom Krackeler

Senior Vice President of Products

Zuora

Rachel English

Director of Customer Success

Zuora

Today's episode features Tom Krackeler, Senior Vice President of Products at Zuora and Rachel English, Director of Customer Success at Zuora. Tom and Rachel joined us to discuss the future of Customer Success in the subscription economy. 

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