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Ep. 7 | Tom Krackeler and Rachel English on Customer Success

A Podcast by Sarah E. Brown and Bill Cushard on Mar 2, 2016 9:00:00 AM

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Tom Krackeler

Senior Vice President of Products


Rachel English

Director of Customer Success


Today's episode features Tom Krackeler, Senior Vice President of Products at Zuora and Rachel English, Director of Customer Success at Zuora. Tom and Rachel joined us to discuss the future of Customer Success in the subscription economy. 

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Topics: Customer Success, Zuora