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Greg Warner

I have implemented Atlassian solutions for nine years and as a senior technical consultant I have been responsible for implementations at some of the biggest names in Silicon Valley. I am passionate about Atlassian software and have seen the impact across hundreds of project teams whether they are developers or teams responsible for I.T. Service Delivery. I have delivered talks at Atlassian Summit (twice), the Service Desk and I.T. Support Show in London, and at the PTC/User World conference in Los Angeles.
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Recent Posts

5 business benefits of integrating Confluence and Jira

Posted by Greg Warner on Jan 31, 2017 5:05:00 AM

Getting Confluence and Jira talking to each other brings many benefits to business leaders, not just developers

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Topics: JIRA, Confluence, Integration, Integrating Confluence and JIRA, Developers

Connecting enterprise applications with Jira Service Desk

Posted by Greg Warner on Jan 23, 2017 5:05:00 AM

Extend the features of your enterprise applications and improve workflow with Jira Service Desk integration

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Topics: Atlassian, Salesforce, HipChat, Service Delivery, JIRA Service Desk, Slack

Why connecting Salesforce with Atlassian applications makes business sense

Posted by Greg Warner on Jan 17, 2017 5:41:00 AM

The widely popular CRM also plays well with Atlassian’s collaboration and work management tools

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Topics: Atlassian, collaboration, Salesforce, Services, DoubleDutch

How to avoid the business risk of depending on spreadsheets for project management

Posted by Greg Warner on Nov 10, 2016 6:04:00 AM

Spreadsheets are an instant productivity tool, but can get quickly out of control for even small projects

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Topics: Spreadsheets, JIRA Service Desk, Project Management, Excel

Why email should not be used for work management

Posted by Greg Warner on Oct 5, 2016 5:00:00 AM

Email is ubiquitous and important, but let’s not depend on it for tasks it wasn’t designed for.

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Topics: collaboration, Work Management Tools, Work Management Software, Email, JIRA Service Desk

5 Reasons Business Leaders Must Look at Modern Work Management Software

Posted by Greg Warner on Sep 22, 2016 3:17:10 PM

Using the right applications to become more agile and innovative is everyone’s business.

Each year businesses invest IT budgets on a range of software tools and applications to manage specific tasks like customer relationships and financial accounting. But what about the process of managing work itself? It’s time to review how well work is managed and the options for modern tools that can deliver a positive outcome for any type of task.

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Topics: JIRA, Atlassian, Service Desk, Service Delivery, Work Management Tools, Work Management Software, Workflow, JIRA Service Desk

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