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5 of the Best SLA Metrics of High Performing Service Desks

We've gathered five service level agreement (SLA) metrics that a high performing service desk should measure regularly. Share yours in the comments!
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Introducing Cascading Fields in Connector for Salesforce & Jira

Connector for Salesforce & Jira now has cascading fields allowing teams and admins to build workflows and mappings that are easier to maintain.
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Teams Collaborate in Workplace and Get Work Done in Jira. It's Time to Connect Them.

Now there’s a way to increase transparency and visibility between your Workplace and Jira users while reducing information overload.
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Can Agile Work in Human Resources Too?

Ever wondered if Atlassian works for Human Resources? The short answer is YES! Read our latest blog post to find out how your HR team can work agile.
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Introducing the Classic Connector for Salesforce & Jira, now in Data Center

The wait is over. We are excited to share with our current and future customers that this connector is now available in Data Center! Find all the launch details in this blog.
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How to monitor Atlassian apps in real-time without expensive APM tools

Ever wondered if there's an easy and FREE way to monitor your Atlassian Tools? Samuel Gatica brings us a How-To blog, so that you can comfortably do this in no time! Take a look!
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