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JIRA Tips: Cascading Select Fields and the Evolution of JIRA

Tips for using Cascading Select Lists with gadget, for searches and queries, or to build workflows and mappings
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Why Connecting Salesforce with Atlassian Applications Makes Business Sense

Combine the CRM power of Salesforce with the collaboration and get-work-done power of Atlassian
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5 of the Best SLA Metrics of High Performing Service Desks

We've gathered five service level agreement (SLA) metrics that a high performing service desk should measure regularly. Share yours in the comments!
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How to Secure (Almost) Anything in Confluence

Protect private data in Confluence. What to do with anything sensitive that might be shared in Confluence? Use the Security and Encryption Add-on to protect (almost) anything.
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Tips for Architecting a Successful Atlassian Cloud Migration

Some useful tips if you're thinking about moving to Atlassian Jira, Confluence or Jira Service Desk from an existing system.
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Understanding and Managing the Atlassian Price Change

Atlassian announced its price changes taking effect on October 3, this is the perfect time to bring your licenses to ServiceRocket, our experts are ready to help you optimize your budget.
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