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Anatomía de una exitosa implementación de Workplace by Facebook

Posted by Bill Cushard on Mar 20, 2017 7:26:00 AM

El cambio puede ser difícil, incluso cuando algo parece fácil de usar, especialmente cuando está relacionado con implementar nuevas tecnologías que prometen cambiar la forma en la que muchas empresas funcionan actualmente. Cuando nos referimos a realizar una exitosa implementación de Workplace by Facebook, tomamos en cuenta todas aquellas situaciones en que se pueden superar los inevitables obstáculos que surgen en cualquier implementación de Software. Después de todo, las personas hemos desarrollado hábitos de trabajo determinados y cualquier perturbación implicará cierta resistencia para ser modificados.

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Topics: Español, Software Adoption, Workplace by Facebook, Future of Work, Future Workplace

Do your employees feel proud to come to work like they do at Countdown New Zealand?

Posted by Bill Cushard on Jan 18, 2017 5:58:00 AM

Last fall at WebSummit 2016, Sean Ryan, VP of Workplace by Facebook gave a talk called, "The next generation workplace." In it, Ryan talks about the urgent need for companies to reinvent themselves so that companies are less siloed and more connected, less top down and more peer-to-peer, less hierarchical and more open. At the beginning of his talk, Ryan acknowledged the topic that always comes up when people talk about collaboration at work...whether email will survive. Ryan's point is that whether email will live or die is not a very interesting question. Email is going to die anyway, he asserts. Anyone who has teenagers understands this. They don't use email.

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Topics: collaboration, Employee Engagement, Workplace by Facebook, Future of Work, Scale employee engagement, Future Workplace

Atlassian + Trello, Bringing Teams Together

Posted by Sarah E. Brown on Jan 13, 2017 10:09:38 AM

Atlassian recently announced it has acquired Trello, one of the fastest growing project management services available with over 19M users. In a blog announcing the acquisition, Atlassian co-founder Mike Cannon-Brookes said: “Trello will become an important part of the Atlassian portfolio, offering a fun new way for teams to organize the often messy range of information that feeds into great teamwork.”

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Topics: Atlassian, business teams, Future of Work

7 Ways to Improve Employee Engagement with Live Streaming at Work

Posted by Bill Cushard on Dec 19, 2016 1:52:19 PM

At a recent Workplace by Facebook User Group in Palo Alto, ServiceRocket founder and CEO, Rob Castaneda, shared his ideas for how to use live streaming at work to improve communication, increase employee engagement, and otherwise being a more effective leader. This is an important topic since communications is a critical skill in executive leadership and in organizational performance. But don't just take my word for it. An article in Harvard Business Review calls poor communications the "silent killer of big companies" and describes successful companies as those that adopt communication methods that enable executives to get closer to employees, put in place communications systems that promote dialog, rather than monologue, and engage employees to become more active participants in the communications process.

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Topics: Employee Engagement, Workplace by Facebook, Future of Work, Future Workplace, Live Streaming, Live Video, Communications

Communicate better: Only 14% of your employees understand your company strategy

Posted by Bill Cushard on Nov 17, 2016 12:49:31 PM

Communicating important messages and inspiring people into coordinated action is a major challenge for executives. Imagine the nightmare scenario in which most employees do not know the mission of the company and do not understand what they should be doing to help the company achieve its goals. There are not many issues that keep executives up at night more than that? 

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Topics: communication, communications platform, Workplace by Facebook, Future of Work, Future Workplace

The Best Way To Create The Future Workplace Is To Design It

Posted by Bill Cushard on Nov 9, 2016 1:21:33 PM

On October 18, 2016, Sondre Rasch, founder of Konsus, a labor market startup, wrote a piece for TechCrunch that he called, The future of work manifesto. The premise of his manifesto is that the way we work today is beginning a massive transformation, much like the transition from an agricultural to an industrial age of working......and this wave is just getting started.

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Topics: collaboration, Workplace by Facebook, Workplace, Facebook, Future of Work

3 Ways Businesses Can Take Advantage Of Mobile With Workplace By Facebook

Posted by Sarah E. Brown on Nov 4, 2016 9:08:00 AM

Workplace by Facebook is a platform that enables companies and teams to communicate more effectively, reduce friction and collaborate better. Workplace was designed to go beyond simplifying communications -- it completely transforms how companies interact in digital and mobile spaces.

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Topics: Software Adoption, Workplace by Facebook, Workplace, Future of Work

Can Workplace by Facebook Help You Scale Employee Engagement?

Posted by Bill Cushard on Nov 3, 2016 10:26:37 AM

Employee engagement requires a lot of work, especially for distributed organizations. There is almost nothing better for employee engagement than high-frequency face time between management and employees having open conversations around the mission of the company and each person’s contribution to it. For most organizations, that requires lots of travel, and no matter how much an executive team travels, there are still the other 360 days of the year when there is no executive visiting an office.

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Topics: Open Source, Employee Engagement, Workplace by Facebook, Workplace, Future of Work, Red Hat, Scale employee engagement

Recap: The World’s First Workplace by Facebook User Group

Posted by Bill Cushard on Oct 20, 2016 5:57:12 PM

On Wednesday, October 19, 2016, the world’s first Workplace by Facebook User Group took place at ServiceRocket headquarters in Palo Alto, CA. The topic for the first meeting was “Why Workplace.” Rob Castaneda, founder and CEO of ServiceRocket hosted an open and engaging discussion with special guest, Ursula Llabres, Head of Customer Success, Americas for Workplace by Facebook.
 
Rob kicked off the discussion with a brief summary of his article,  Why Workplace by Facebook will win, in which he argues that Workplace represents the first communications platform that focuses on a mobile-first workforce of employees who do not sit at a desk all day long and in some cases do not have email. It is the first tool that has the promise of connecting all employees, not just white collar workers. 
 
That is a huge change in employee communications and collaboration. 
 
 

Email? It's useful from some things

Rob asked Ursula how often she uses email at Facebook when communicating with her team. Ursula responded with, “Zero. Almost Zero. I mean, not at all."
 
Rob then shares his email stats, stating that he used a tool called Gmail Meter to measure his email use. In the first full month using Workplace, Rob’s volume of internal email dropped nearly 30%. And without even trying. For Rob, email has become his foreign affairs department…a means for communicating with the outside world. 
 
But Ursula then challenged even that assumption that email must be used for communicating with people outside of a company's domain (customers, partners, vendors, suppliers, etc), introducing the concept of multi-company groups.
 
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Topics: collaboration, Workplace by Facebook, Facebook, Future of Work

The Three Layers of Work on Workplace by Facebook

Posted by Bill Cushard on Oct 20, 2016 5:00:00 AM

Increasing the frequency and quality of collaboration at work is shown to improve performance, and the evidence is piling up. Whether it is Gallup data showing the benefits of close friendships at work or the Wharton Business School showing the importance of executive communication skills or McKinsey demonstrating a quantifiable relationship between collaboration and performance

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Topics: collaboration, Workplace by Facebook, Future of Work

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