--- title: Software Adoption Blog for Atlassian by ServiceRocket | Support description: Support | Software Adoption tips and best practices to get the most of your Atlassian Ecosystem products. image: https://uploads-ssl.webflow.com/5a677ce05577f10001188a29/5a96e8f56914880001c50b8f_ServiceRocket%20Atlassian%20Open%20Graph%20Image.png --- January 16, 2019 [![](https://blog.servicerocket.com/hubfs/SR-holidays.png) ](https://blog.servicerocket.com/adoption/knowledge-centered-support-kcs-the-future-of-support) ## [Knowledge Centered Support (KCS): The Future of Support](https://blog.servicerocket.com/adoption/knowledge-centered-support-kcs-the-future-of-support) By [Ahmad Danial Mohammad](https://blog.servicerocket.com/adoption/author/ahmad-danial-mohammad) As a support Engineer, Danial has come to understand the best ways to resolve issues; in this blog he talks about Knowledge Centered Support, when it comes to play and where it focuses. Want to make your team successful? Read for more! [Read More ➝](https://blog.servicerocket.com/adoption/knowledge-centered-support-kcs-the-future-of-support) --- March 01, 2018 [![](https://blog.servicerocket.com/hubfs/Software%20Adoption%20Blog%20(2018)/2018%20ATL%20(1)%205%20ways%20collaborative%20intranet%20increase%20employee%20engagement.jpeg) ](https://blog.servicerocket.com/adoption/introducing-more-collaborative-support-experience) ## [Introducing a more collaborative support experience](https://blog.servicerocket.com/adoption/introducing-more-collaborative-support-experience) By [Aidin Mahmoodi](https://blog.servicerocket.com/adoption/author/aidin-mahmoodi) We are introducing a few improvements to our ServiceRocket apps community. This enables us to provide you with a better, more collaborative support experience and keep delighting customers. [Read More ➝](https://blog.servicerocket.com/adoption/introducing-more-collaborative-support-experience) --- July 30, 2015 [![](https://blog.servicerocket.com/hubfs/Virtual_Meeting.jpeg) ](https://blog.servicerocket.com/adoption/3-ways-to-make-large-virtual-meetings-more-collaborative) ## [3 Ways to Make Large Virtual Meetings More Collaborative ](https://blog.servicerocket.com/adoption/3-ways-to-make-large-virtual-meetings-more-collaborative) By [Suha Saya](https://blog.servicerocket.com/adoption/author/suha-saya) How to ensure that your virtual meeting are interactive, informative, and functional. [Read More ➝](https://blog.servicerocket.com/adoption/3-ways-to-make-large-virtual-meetings-more-collaborative) --- July 02, 2015 ## [How Docker Flipped the Software Training Classroom at Dockercon](https://blog.servicerocket.com/adoption/blog/2015/07/how-docker-flipped-the-software-training-classroom-at-dockercon/) By [Bill Cushard](https://blog.servicerocket.com/adoption/author/bill-cushard) How Docker Flipped the Software Training Classroom at Dockercon [Read More ➝](https://blog.servicerocket.com/adoption/blog/2015/07/how-docker-flipped-the-software-training-classroom-at-dockercon/) --- July 01, 2015 [![](https://blog.servicerocket.com/hs-fs/file-3062079507-png/blog-files/pngbase64c8f28b1536279321-1-1024x640.png) ](https://blog.servicerocket.com/adoption/blog/2015/07/how-to-kickstart-your-customer-success-strategy/) ## [How to Kickstart your Customer Success Strategy](https://blog.servicerocket.com/adoption/blog/2015/07/how-to-kickstart-your-customer-success-strategy/) By [Guest Author](https://blog.servicerocket.com/adoption/author/guest-author) How to Kickstart your Customer Success Strategy [Read More ➝](https://blog.servicerocket.com/adoption/blog/2015/07/how-to-kickstart-your-customer-success-strategy/) --- June 30, 2015 ## [Knowledge Base Integration with Service Desk](https://blog.servicerocket.com/adoption/blog/2015/06/knowledge-base-integration-with-service-desk/) By [Suha Saya](https://blog.servicerocket.com/adoption/author/suha-saya) Knowledge Base Integration with Service Desk [Read More ➝](https://blog.servicerocket.com/adoption/blog/2015/06/knowledge-base-integration-with-service-desk/) --- [Next ➝](https://blog.servicerocket.com/adoption/topic/support/page/2) ### Subscribe To Our Newsletter ### Interested in writing for the Software Adoption Blog? 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