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Google Apps Connector Add-On Simplifies Confluence Google Integration

The Google Apps Connector manages lower level functionality so users can focus on solving business challenges. Paired with Confluence and the Scaffolding/Reporting tools, the Google Apps Connector allows users to build bespoke Contact Management Systems (CMS) or even CRMs.
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How to Kickstart your Customer Success Strategy

How to Kickstart your Customer Success Strategy
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Taking the Training Wheels Off With Insights: GoodData and ServiceRocket’s Partnership

Taking the Training Wheels Off With Insights: GoodData and ServiceRocket’s Partnership
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Using Customer Success to Make Enterprise Software Training More Effective

Using Customer Success to Make Enterprise Software Training More Effective
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Spreadsheets for Confluence: a new add-on for dynamic tables collaboration

by Julie d'Antin. With Spreadsheets for Confluence, the new Valiantys add-on, working with spreadsheets and advanced tables in Confluence will finally be as easy as it should be.
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Five Traits of an Outstanding Product Support Engineer

Barney Bolt of ServiceRocket identifies five traits he's found to serve support engineer's best in their role of delivering quality customer assistance.
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