Here are a few Jira and Service Desk enterprise integration options which add a new dimension to work management.

With so many applications relating to customer data at some point there are quite a few good business reasons for connecting Salesforce with Atlassian tools.

One of the legacy problems with enterprise software is that the design philosophy is to create silos and there is very little communication or sharing of data across silos. By connecting software tools together, in this case, Salesforce, JIRA, and Confluence, an organization can break down silos between teams, increase collaboration, and productivity. When this occurs, customer win because teams can more easily get work done for customers.