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How to Efficiently Communicate in a Global Organization

Posted by Suha Saya on Aug 17, 2015 3:02:00 PM

Global communication is hard for any company to wrap its head around, especially when considering the daunting task of handling communications across time zones, countries, cultures and teams. Thus, a fear develops in global organizations — that no matter how much effort they put in, they will never be able to achieve the same level of collaboration that small organizations can where everyone is in the same building. But despite the troubles that companies encounter with global communication — such as confusion, disorganization, miscommunication and unproductive collaboration — the belief that it is not possible to achieve ultimate collaboration is false.  Any company, even those with locations around the world, can achieve efficient communication if the right goals are set and the right tools are used to help accomplish them. 

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Topics: Culture, Add-ons, Enterprise Software, collaboration

4 Future of Work Trends Your Company Should Follow

Posted by Suha Saya on Jul 22, 2015 9:20:05 AM

An entirely new culture of work — filled with collaborative mindsets and updated values — is being crafted for the future. In order to keep up with the ever-changing future of work, it's important to take advantage of the trends that currently shape it. In his video about the future of work, author Jacob Morgan advises companies to incorporate certain trends into their workflow.  

If you don't think you're in need of completely reinventing your company, keep a few of these tips in mind to simply follow new trends leading to such a collaborative, innovative culture.

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Topics: Tech, Culture, Confluence

4 Ways to Make Collaboration Efforts Succeed

Posted by Suha Saya on Jul 14, 2015 4:54:47 PM

True collaboration begins when tools are synced with culture. However, it isn't so easy to immediately switch into a collaborative mindset. While employees might have an enterprise social network and other tools to "collaborate," it's difficult to execute proper strategies that will eventually lead to success. In fact, according to an article on CMSWire77 percent of employees never use their enterprise social network, and only 3 percent use it once each day. 

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Topics: Tools for Success, Culture, Enterprise Software, collaboration, communication

3 Ways to Reinvent Your Company for the Future of Work

Posted by Suha Saya on Jul 13, 2015 12:10:00 PM

The "future of work" phenomenon is guiding organizations toward new outcomes, but for some reason, you may feel like your company is out of the loop. Your company culture may not be as collaborative as you'd like it to be, management may not be very supportive of new ideas, and technology at your company might seem out of date. You feel like the only person motivated to progress toward a better future, and you're lost in terms of how to reinvent your company.

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Topics: Culture, Atlassian, collaboration, company values

ServiceRocket Hosts An Evening With Women In Technology In Kuala Lumpur

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by Sarah E. Brown (@SEBMarketing)

ServiceRocket recently hosted a Women In Technology panel in Kuala Lumpur, Malaysia featuring two of Silicon Valley's Women of Influence: ServiceRocket's COO, Erin Rand and VP of Marketing, Colleen Blake who was also named one of Silicon Valley's top 40 Under 40.

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Topics: Tech, Start-ups, Culture, Company, Silicon Valley, ServiceRocket Spotlight

Getting Git Right: Atlassian Stash, Pajaggle and Tacos in San Francisco

Posted by Dan Luebke on Mar 21, 2014 6:25:28 AM

by Daniel Luebke (@danieljluebke)

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Topics: Events, Stash, Culture, Atlassian

Pajaggle fever spreads to Kuala Lumpur office

Posted by Dan Luebke on Mar 11, 2014 10:20:49 PM

We've previously reported the impact the board game Pajaggle has had on our Palo Alto office. The friendly competition it ignited has spread across continents and is now shared in Kuala Lumpur, Malaysia, home to many Rocketeers.

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Topics: Culture

How a Game Overtook an Office: The Pajaggle Story

Posted by Bill Cushard on Feb 12, 2014 3:06:41 AM

For those of us who work full-time, we spend at least a third of our lives at work. And no matter how much we love our work, we all need to take breaks from time to time. At ServiceRocket, we discovered a new way to take breaks.

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Topics: Culture

How Learning a New Technology Wins New Clients

Posted by Bill Cushard on Jan 31, 2014 12:30:18 AM

by Bill Cushard (@BillCush), ServiceRocket Training Team

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Topics: Tech, Culture, Learning, Mini Lessons

Palo Alto Rocketeers Celebrate the Holidays

Posted by Dan Luebke on Dec 13, 2013 12:52:52 AM


Last week our Palo Alto team closed the dome and left the office together for an evening of wintry holiday fun. Throw in a little healthy competition to capture the true spirit of a Rocketeer good time.

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Topics: Culture

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