Jira Service Desk Is Not Just for Help Desks: The Marketing Team Use Case

Jira Service Desks is not only meant for customer service, think about it, many teams in you company deliver services internally like HR, Legal, Purchases and even Marketing. Bill Cushard, author of "The Art of Agile Marketing", talks about how easy it is to have your marketing team with Jira and all its benefits.
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Breaking down Atlassian's latest price increase

Atlassian Licenses Price Change for Cloud and Server
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5 Tips to design your Groups and Request Types in Jira Service Desk

Find five actions you need to take to get your Groups and Request Types right, so you can have a successful Jira Service Desk implementation.
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Top 3 Ways You Can Help Your Team Reduce Resolution Time

Michael Varpness from Hyfy talks about making sure customers know what to expect from your team and making sure they’re remaining loyal to your company
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5 Ways Jira Service Desk Can Replace Your Email Inboxes and Improve Your Life

With a small investment of time and resources, organizations can use Jira Service Desk to discover an entirely new way of working and improve service delivery.
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Announcing Connector for Salesforce and Jira Service Desk (Cloud)

ServiceRocket announces new Atlassian add-on: Connector for Salesforce and Jira Service Desk (Cloud)
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