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Customers Win When You Connect Salesforce to JIRA and Confluence (Dreamforce Recap)

Posted by Bill Cushard on Oct 8, 2015 9:30:00 AM

The team at ServiceRocket recaped their experience supporting the Atlassian booth in the DevZone at Dreamforce 2015 (#DF15). Jesse Miller, Product Manager and Ray Bradbery, VP of Enterprise at ServiceRocket joined Bill Cushard on Blab, to discuss top questions heard at Dreamforce and to tell stories of how companies are seeing huge improvements in team work, transparency, and customer focus by connecting Salesforce to JIRA and Confluence. And there may even be a tall tale of Mark Benioff visiting the Atlassian booth.

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Topics: JIRA, Confluence, Salesforce Connector, Dreamforce, Salesforce

Customer Success and the Salesforce Analytics Cloud - Dreamforce

Posted by Bill Cushard on Oct 15, 2014 6:42:20 AM

by Bill Cushard (@billcush)

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Topics: Customer Success, Enterprise Software, Training, Dreamforce

What Does the Salesforce Analytics Cloud Mean for Customer Success?

Posted by Bill Cushard on Oct 14, 2014 5:49:03 AM

Salesforce just announced a new cloud (it’s 6th) called Wave or Salesforce Analytics Cloud. The announcement of Wave comes at the same time Salesforce is changing its positioning from the Customer Company to the Customer Success company. The question is: "What is customer success, and what does that have to do with Analytics Cloud?"

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Topics: Customer Success, Start-ups, Enterprise Software, Training, Dreamforce, Enterprise Software Training Series

Connect Salesforce.com and Atlassian at Dreamforce '14

Posted by Dan Luebke on Sep 16, 2014 2:20:14 AM

by Daniel Luebke (@danieljluebke)

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Topics: Events, Atlassian, Dreamforce

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