--- title: Software Adoption Blog for Atlassian by ServiceRocket | Jira Tips description: Jira Tips | Software Adoption tips and best practices to get the most of your Atlassian Ecosystem products. image: https://uploads-ssl.webflow.com/5a677ce05577f10001188a29/5a96e8f56914880001c50b8f_ServiceRocket%20Atlassian%20Open%20Graph%20Image.png --- October 13, 2020 [![](https://blog.servicerocket.com/hubfs/Green/GREEN%20Apps%20blogs/GREEN%20FY21%20Blog%20updates/3%20-%20Jira%20cascading%20fields%20revamp.png) ](https://blog.servicerocket.com/adoption/blog/2014/04/jira-tips-cascading-select-fields) ## [JIRA Tips: Cascading Select Fields and the Evolution of JIRA](https://blog.servicerocket.com/adoption/blog/2014/04/jira-tips-cascading-select-fields) By [Matt Doar](https://blog.servicerocket.com/adoption/author/matt-doar) Tips for using Cascading Select Lists with gadget, for searches and queries, or to build workflows and mappings [Read More ➝](https://blog.servicerocket.com/adoption/blog/2014/04/jira-tips-cascading-select-fields) --- September 28, 2020 [![](https://blog.servicerocket.com/hubfs/Green/GREEN%20Graphic%20Assets/GREEN%20Connector%20WPJira/Illustrations%20Connector%20WPJira/Connector-WPJ_conceptual_banners_7.png) ](https://blog.servicerocket.com/adoption/blog/2014/08/5-best-sla-metrics-high-performing-service-desks) ## [5 of the Best SLA Metrics of High Performing Service Desks](https://blog.servicerocket.com/adoption/blog/2014/08/5-best-sla-metrics-high-performing-service-desks) By [Bill Cushard](https://blog.servicerocket.com/adoption/author/bill-cushard) We've gathered five service level agreement (SLA) metrics that a high performing service desk should measure regularly. Share yours in the comments! [Read More ➝](https://blog.servicerocket.com/adoption/blog/2014/08/5-best-sla-metrics-high-performing-service-desks) --- July 26, 2019 [![](https://blog.servicerocket.com/hubfs/monitor-atlassian2.png) ](https://blog.servicerocket.com/adoption/how-to-monitor-atlassian-applications-performance-on-real-time-for-free) ## [How to monitor Atlassian apps in real-time without expensive APM tools](https://blog.servicerocket.com/adoption/how-to-monitor-atlassian-applications-performance-on-real-time-for-free) By [Samuel Gatica](https://blog.servicerocket.com/adoption/author/samuel-gatica) Ever wondered if there's an easy and FREE way to monitor your Atlassian Tools? Samuel Gatica brings us a How-To blog, so that you can comfortably do this in no time! Take a look! [Read More ➝](https://blog.servicerocket.com/adoption/how-to-monitor-atlassian-applications-performance-on-real-time-for-free) --- December 20, 2018 [![](https://blog.servicerocket.com/hubfs/agenda-appointment-business-1020323.jpg) ](https://blog.servicerocket.com/adoption/how-to-create-an-editorial-calendar-in-jira-on-a-kanban-board) ## [How to Create an Editorial Calendar in Jira on a Kanban Board](https://blog.servicerocket.com/adoption/how-to-create-an-editorial-calendar-in-jira-on-a-kanban-board) By [Bill Cushard](https://blog.servicerocket.com/adoption/author/bill-cushard) You can really use Jira for everything. what about using it for an editorial calendar? that's possible too, learn how you can have everything done in Jira! [Read More ➝](https://blog.servicerocket.com/adoption/how-to-create-an-editorial-calendar-in-jira-on-a-kanban-board) --- December 11, 2018 [![](https://blog.servicerocket.com/hubfs/kindle%20(4).jpg) ](https://blog.servicerocket.com/adoption/jira-service-desk-is-not-just-for-help-desks-the-marketing-team-use-case) ## [Jira Service Desk Is Not Just for Help Desks: The Marketing Team Use Case](https://blog.servicerocket.com/adoption/jira-service-desk-is-not-just-for-help-desks-the-marketing-team-use-case) By [Bill Cushard](https://blog.servicerocket.com/adoption/author/bill-cushard) Jira Service Desks is not only meant for customer service, think about it, many teams in you company deliver services internally like HR, Legal, Purchases and even Marketing. Bill Cushard, author of "The Art of Agile Marketing", talks about how easy it is to have your marketing team with Jira and all its benefits. [Read More ➝](https://blog.servicerocket.com/adoption/jira-service-desk-is-not-just-for-help-desks-the-marketing-team-use-case) --- December 10, 2018 [![](https://blog.servicerocket.com/hubfs/Screen%20Shot%202018-12-10%20at%2016.48.49.png) ](https://blog.servicerocket.com/adoption/how-jira-really-handles-incoming-mails-this-will-surprise-you) ## [How Jira REALLY Handles Incoming Mails (This will surprise you!)](https://blog.servicerocket.com/adoption/how-jira-really-handles-incoming-mails-this-will-surprise-you) By [Foogie Sim](https://blog.servicerocket.com/adoption/author/foogie-sim) Have you ever wondered how Jira handles emails? Foogie shows us in this blog, find out how the emails look like, the things that actually happen and the things that don't. [Read More ➝](https://blog.servicerocket.com/adoption/how-jira-really-handles-incoming-mails-this-will-surprise-you) --- [Next ➝](https://blog.servicerocket.com/adoption/topic/jira-tips/page/2) ### Subscribe To Our Newsletter ### Interested in writing for the Software Adoption Blog? We love connecting with software leaders and writers who can help us fulfill our mission to create entertaining AND educational resources that people can put to use. 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