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Hootsuite Hasn't Sent a Company-Wide Email in Months and Communications is Way Better

Posted by Bill Cushard on Oct 26, 2017 6:00:00 AM

On October 18, 2017, Workplace by Facebook hosted a fireside chat called Workplace Goes Live with Hootsuite. Ursula Llabres, Customer Growth Lead for the Americas at Workplace by Facebook interviewed Kirsty Traill, VP of Customers at Hootsuite, who is responsible for Global Customer Support, Voice of Customer, Customer Experience and Customer Marketing. It is a fairly large team of 80 people across 5 global locations, which by itself demonstrates the priority Hootsuite places on being customer-focused. 

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Topics: Workplace by Facebook, Hootsuite, Ryan Holmes, Converse AI, Kristy Traill, Ursula Llabres

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