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Why connecting Salesforce with Atlassian applications makes business sense

Posted by Greg Warner on Jan 17, 2017 5:41:00 AM

The widely popular CRM also plays well with Atlassian’s collaboration and work management tools

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Topics: Atlassian, collaboration, Salesforce, Services, DoubleDutch

Atlassian + Trello, Bringing Teams Together

Posted by Sarah E. Brown on Jan 13, 2017 10:09:38 AM

Atlassian recently announced it has acquired Trello, one of the fastest growing project management services available with over 19M users. In a blog announcing the acquisition, Atlassian co-founder Mike Cannon-Brookes said: “Trello will become an important part of the Atlassian portfolio, offering a fun new way for teams to organize the often messy range of information that feeds into great teamwork.”

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Topics: Atlassian, business teams, Future of Work

Roadmap and New Products from the ServiceRocket Add-ons Team

Posted by Peter John Marquez on Dec 5, 2016 3:59:30 PM

We’re excited about many things on our Add-ons roadmap so we decided to share a glimpse into what we're working on.

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Topics: Add-ons, Atlassian

Using Workplace by Facebook to plan a technology conference

Posted by Bill Cushard on Oct 26, 2016 1:23:21 PM

Fall is tech conference season in Silicon Valley, and the biggest conference for ServiceRocket is the Atlassian Summit, which occurred the week of October 10 in San Jose, CA. We have participated in Summit since the very first one almost ten years ago. This year, as participation grew, we wanted to improve how we planned, organized, executed, and recapped our participation. We also wanted to maximizing participation in the conference, even with employees who could not attend in person. We used the Events feature in Workplace by Facebook to engage the team participating in the conference and employees around the world who could not attend. 

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Topics: Events, Atlassian, Silicon Valley, Atlassian Summit, Conferences, Workplace by Facebook, Workplace, Facebook

5 Reasons Business Leaders Must Look at Modern Work Management Software

Posted by Greg Warner on Sep 22, 2016 3:17:10 PM

Using the right applications to become more agile and innovative is everyone’s business.

Each year businesses invest IT budgets on a range of software tools and applications to manage specific tasks like customer relationships and financial accounting. But what about the process of managing work itself? It’s time to review how well work is managed and the options for modern tools that can deliver a positive outcome for any type of task.

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Topics: JIRA, Atlassian, Service Desk, Service Delivery, Work Management Tools, Work Management Software, Workflow, JIRA Service Desk

Employee Retention: Why Companies Desperately Need Internal Blogging

Posted by Sarah E. Brown on Jul 7, 2016 9:49:17 AM

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Topics: Atlassian, Confluence, Employee Engagement, Harvard Business Review, Internal Blogging, Transparency

How to Build Beautiful Page and Space Experiences in Atlassian Confluence

Posted by Dan Luebke on Nov 19, 2015 1:36:55 PM

Atlassian Confluence is great - but what if your pages and spaces could do more?

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Topics: Add-ons, Atlassian, Confluence

Atlassian Summit Day 3 Recap: JIRA for Business Teams Ruled the Day

Posted by Bill Cushard on Nov 10, 2015 5:30:00 AM

Lots of great announcements and sessions at Atlassian Summit on Day 3. A short recap: Atlassian is making a huge visible push toward business teams, Confluence is free in JIRA Service Desk (Whoa!), Resizing columns in Confluence gets huge applause.

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Topics: JIRA, Atlassian, Confluence, Atlassian Summit

Atlassian Summit Day 2 Recap: Software Teams Keynote

Posted by Bill Cushard on Nov 9, 2015 8:44:33 AM

At the end of day 2 of the Atlassian Summit 2015, Eric Wittman, General Manager of Developer Tools at Atlassian delivered the Atlassian for Software Teams Keynote. Here is a collection of backchannel tweets to help tell the back story about what was announced in the keynote.

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Topics: JIRA, Enterprise Software, Atlassian, Atlassian Summit

Interview with Mikey Schott, Coauthor of Practical JIRA Administration

Posted by Bill Cushard on Nov 5, 2015 12:00:00 PM

After my interview with Matt Doar, I had the opportunity to interview Mikey Schott, Technical Consultant and Coauthor of the book, Practical JIRA Administration: Using JIRA Effectively Beyond the Documentation. Mikey Schott contributed entirely new topics to the book to address specific issues he helps JIRA administrators with every day. I caught up with Mikey while he was on the east coast of the U.S., between JIRA training classes.

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Topics: JIRA, JIRA Tips, Atlassian, Atlassian Summit

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