Understanding and Managing the Atlassian Price Change

Posted by Marce Aparicio on September 17, 2019

"Change is the only constant in life,” the saying goes. And in recent weeks, you may have heard that change is coming to the Atlassian platform in the form of a new pricing structure for its core products and services starting October 3, 2019. 

Here's what you need to know:

The changes affect all Server, Data Center, and Cloud products and are intended to help provide Atlassian with the resources and runway needed to continue evolving the tools your team has come to know and love, as well as develop new ones that challenge conventional ideas of how teams can work smarter and faster, together. 

You can click here for a complete list of scheduled changes and how they may affect your business.

For a lot of people, change is stressful — especially when it impacts such a key piece of their everyday responsibilities. But change doesn't have to be a source of stress and anxiety. Atlassian Platinum Solution Partners like ServiceRocket have entire teams of Atlassian experts dedicated to helping organizations of all shapes and sizes navigate challenging situations just like these. 

Important details about the upcoming change — and how to take advantage of it

The upcoming price change is also an opportunity for you to gain some cost certainty for your business. The key is to renew your existing Atlassian licenses through ServiceRocket by October 2, 2019.

Any official quote generated on or before October 2 will allow you to lock in your licenses at today's prices, as long as the quote is fulfilled within 90 calendar days. ServiceRocket can bundle numerous licenses — even in multiple currencies and with co-terminating expiration dates — into a single quote.

Even if your licenses aren't currently managed by ServiceRocket, you can still take advantage of the grace period and begin your license renewal in just 6 easy steps:

Step 1: Determine your instance type: Server, Data Center, or Cloud

Step 2: Define your user tier (will you be upgrading or downgrading?) and term, 1 or 2 years

Step 3: Provide your technical end user name and email address

Step 4: Create new technical end user names and email addresses, if applicable

Step 5: List all of the SENs of the products you wish to renew

Step 6: Authorize ServiceRocket to contact Atlassian and work on your behalf

The better news is that there are other opportunities to optimize your Atlassian spend as well. In addition to license procurement, ServiceRocket offers a comprehensive suite of Atlassian managed services, consulting, training, and implementation solutions designed to right-size any Atlassian instance for greater ROI and lower cost of ownership. 


Click here to begin your renewal or contact sales@servicerocket.com to schedule a 30-minute conversation about other cost-effective ways to future-proof your business

Topics: Atlassian, Atlassian Licenses, Atlassian Platinum Partner

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