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Now Hiring in Santiago, CL: QA/Support Engineer

Posted by Dan Luebke on September 23, 2013

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ServiceRocket is now accepting applications for a new position in our Santiago de Chile office.

The QA/Support Engineer will work on a small, dynamic team in a fast-paced, exciting and forward-moving work environment.

We are looking for applicants with:

  • A solid understanding of web application technology and software architecture
  • Hands-on experience testing newly-introduced features, regression testing and usability testing
  • Experience working with development teams, providing product feedback and resolving support issues
  • A proactive approach and customer centric mindset, ability to resolve customer queries in a friendly and helpful manner
  • Strong problem-solver and detail-oriented, ability to take a systematic approach to problem determination and issue resolution, hunting down the underlying issues
  • An understanding of testing methods for browser compatibility
  • Knowledge of HTML, CSS and JavaScript a major plus
  • Ability to design and create test scripts using scripting languages or test frameworks a major plus
  • Excellent written, verbal and visual communication skills, ability to simplify and communicate sometimes complex concepts
  • Extremely well-organized and detail-oriented
  • Strong multi-tasker, managing multiple customer issues at the same time
  • Bachelors degree in a technology subject or equivalent industry experience
  • Very high English language proficiency

Please note, all applicants who have applied for any other relevant position within our ServiceRocket Chile office will automatically be considered.

Apply today

Topics: Support, Jobs

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