Bill Cushard

Bill Cushard covers the intersection of learning, software adoption, and customer success. His career has focused on helping companies adopt disruptive software through learning, change management, communications, and implementations that help people get the most out the software.

Bill Cushard is also the author of the 2018 book, The Art of Agile Marketing: A Practical Roadmap for Implementing Kanban and Scrum in Jira and Confluence.

Recent Posts

How an Open Source Technology Will Use Training to Cross the Chasm

NGINX is the world's second most popular web server. The small company will cross the chasm to be a dominate player through training for this open source...
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Reconsidering Startups - Letter to a Young Programmer Considering a Startup

Reconsidering Startups - Letter to a Young Programmer Considering a Startup
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Enterprise Software Training Series Part 2: You know your customers need training when...

Bill Cushard offers five clear signs that you should offer enterprise software training to your customers.
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Enterprise Software Training Series Part 1: You know your customers need training when...

Every enterprise software company gets to the point at which it begins to talk about the need to provide training to its customers.
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How a Game Overtook an Office: The Pajaggle Story

For those of us who work full-time, we spend at least a third of our lives at work. And no matter how much we love our work, we all need to take breaks from time to time. At ServiceRocket, we have discovered a new way to take breaks.
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Marketing Your Tech Talent (your own or … )

Deirdré Straughan offers four compelling reasons for why technology companies should be marketing talent.
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