On Wednesday, October 19, 2016, the world’s first Workplace by Facebook User Group took place at ServiceRocket headquarters in Palo Alto, CA.

Workplace by Facebook empowers people to collaborate better around their actual work and get more done, amplifying the impact of collaboration on performance.

A successful Workplace by Facebook implementation requires deliberate care to overcome the inevitable obstacles that arise in any software deployment.

ServiceRocket implemented Workplace by Facebook to create an open and more connected workplace among our global offices.

JIRA Service Desk is quickly becoming a vital tool for providing better services and support to internal customers of any kind in your organization.

Lots of great announcements and sessions at Atlassian Summit on Day 3. A short recap: Atlassian is making a huge visible push toward business teams, Confluence is free in JIRA Service Desk (Whoa!), Resizing columns in Confluence gets huge applause. Looks like Atlassian has crossed the chasm.